Promote communication in health and social care

3.5- explain how to accesses extra support or service to enable individuals to communicate effectively

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

1.1.1.1.1 People communicate for a variety of different reasons. These can be to express our desires and wishes or express our emotions. A baby screaming could be communicating its hunger or pain. We also communicate to survive, to form relationships, socially interact and to share ideas.

Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods

4.8 Barriers to effective communication, different nationalities, religions, cultures and beliefs. Also different age groups, Disability, learning difficulties or memory loss. My client suffers from depression and mood swings which can cause a barrier.

The understanding of those barriers to which prevent information from being received can allow for better communication throughout the department.

1.1 People communicate for many different reasons, it is mainly for understanding what is going on around them and to know what needs to be done. To be able to express their feeling's and say what they need and want. For reassurance when they are not sure of something. And to ask question's when needed, To socialize and get to know other people and the thing's they like, dis-like and their background history.

* There may be a barrier to normal methods of communication like a longer distance or a noisy environment.

Service users who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The Service user’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right. Without

Language differences – this could be due to the choice of words use. Others linguistic abilities may differ from any individual’s own, leading to poor explanations and misunderstandings. People should consider the language barriers and should have interpretation services available where necessary.

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

There are some common gaps in communication between service provider and service users which lead to knowledge deficit in such people. Due to knowledge deficit they are unable to cope with current condition. There are specific point

The six barriers of effective communication are, 1)Physical barriers 2)Language barriers 3)Body language barriers 4)Perceptual barriers 5)Organizational barriers 6)Cultural barriers. In my opinion I believe that the easiest barriers to surmount are the physical barrier. Often people act as if nothing is bothering them, and the can hide their physical discomforts.

As some peoples communication can change day to day due to medical or physical conditions you can help to identify the best methods to suit them by monitoring them and reporting what you find to your manager they can then put in place aids or different methods that will best suit the individual. Also they will be able to set up meetings with the appropriate people e.g. speech therapist.