Promote communication in health and social care

4.8 Barriers to effective communication, different nationalities, religions, cultures and beliefs. Also different age groups, Disability, learning difficulties or memory loss. My client suffers from depression and mood swings which can cause a barrier.

1.2 - Explain how effective communication affects all aspects of working in adult social care

Speech and language specialists- This service supports people that have had a stroke or with people who have a speech impairment

Ways to reduce barriers to be able to communicate are: To make the person feel comfortable and as relaxed as possible, smile and keep facial expressions friendly, maybe use gestures or pictures and be warm and encouraging. Keep to the client’s level and make constant eye contact, talk to the client slowly and clearly to ensure that the client understands what you are saying, remain patient and keep the conversation short and simple.

* There may be a barrier to normal methods of communication like a longer distance or a noisy environment.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods

This is a barrier to communication. Individuals from other backgrounds may use verbal communication to express what they think, however they could also use non-verbal communication to be understood.

Language differences – this could be due to the choice of words use. Others linguistic abilities may differ from any individual’s own, leading to poor explanations and misunderstandings. People should consider the language barriers and should have interpretation services available where necessary.

The understanding of those barriers to which prevent information from being received can allow for better communication throughout the department.

The six barriers of effective communication are, 1)Physical barriers 2)Language barriers 3)Body language barriers 4)Perceptual barriers 5)Organizational barriers 6)Cultural barriers. In my opinion I believe that the easiest barriers to surmount are the physical barrier. Often people act as if nothing is bothering them, and the can hide their physical discomforts.

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

There are some common gaps in communication between service provider and service users which lead to knowledge deficit in such people. Due to knowledge deficit they are unable to cope with current condition. There are specific point

1.1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with, also dictates somewhat the amount of vocabulary i.e words and terms used too . People communicate to share ideas, information, educate, build relationships, express feelings and emotions, to be social, ask questions and expand their knowledge and share different experiences.

3.5- explain how to accesses extra support or service to enable individuals to communicate effectively