Pron Center Reflection Paper

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

Communication includes verbal and written, as well as the ability to document data. One of the most difficult transitions, and a main stress factor, is the new graduates’ ability to communicate with the physicians. Having the ability to be a leader is a key to success. “To be an effective leader, a nurse must show collaborative teamwork, which is consistent with AACN core competencies. To fulfill this competency, new graduates must be able to delegate to others to promote patient safety and health” (Theisen & Sandau, 2013). Conflict resolution with team members and patients was a noted as a skill that new graduates lacked. “Several new graduates expressed concern that they were unprepared to deal with conflict appropriately and professionally” (Theisen & Sandau, 2013). Due to the lack of experience, new graduates are unfamiliar with the proper ways to deal with conflict successfully. Mentorship has been an effective way in improving new graduates confidence in dealing with conflict, because they were guided through real situations. Organization, prioritization, and time management was another identified problem. The ability to prioritize patient care, which has a direct effect on patient safety, is a critical component of nursing. “Both new graduates and employers have

Poor communication puts patients in danger because it can lead to medical errors and adverse events. For example, a medication error can occur if a physician’s orders are not updated in time or if the outgoing nurse does not provide the correct time in which a dose was administered last. Thus it is crucial to communicate any recent treatment that has been implemented. In this way, nurses and physicians can facilitate the prevention of errors. Another consequence of ineffective communication is that it can decrease morale and increase work-related stress among members of the healthcare team. If nurses and physicians are not understanding each other’s actions, conflict ensues. It can cause toxic interpersonal relationships. This, in turn, will affect the level of patient care because it is difficult to focus amidst emotional strain and

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

In order for both teams to collaborate and successfully provide care to the patient, they must possess effective communication skills. For example, both teams should be active listeners. Listening actively reflects respect for what each person is thinking. With mutual respect, team members

The efficiency of the team model is dependent on effective communication. Poor communication among the team members can place both team members and patients at risk. In addition, the doctors or other health providers may prefer to communicate with the charge nurse, which can lead to a breakdown of communication and subsequently influence patient care. To ensure open and effective communication, phones will be provided to staff for communication among and between team members and charge nurse. Non-urgent patient communication will be written on a team specific communication board.

Written communication in healthcare system comprises of care plans, daily reports, handover sheets ,medication sheets in general ,(record keeping). These clinical records are essential skills of communication that a nurse should be able to write as well as extracting vital information from which to provide relevant and precise care. This makes continuity of necessary care possible and fulfils one of NMC’s (2008) core principles of the code of working with others to protect and promote the health and wellbeing of those in nurse’s care and obligation to ensure total and effective information is communicated to your colleagues concerning people in your care (NMC 2010). These records help to increase answerability to the part of the nurse if the nurse is aware of this will be more considerate knowing that any mistake will come around. In addition these records help as the basis for decision –making for nurses and multi-disciplinary team of which the nurse

A new, advanced, and complicated treatments seem to be introduced every day. Due to this changes, communication among healthcare team is important to deliver update care. Luckily, the constantly changing technology is also making communication easier. Electronic Health Records (EHR) is a prime example. A thorough progress note can communicate plans effectively. Getting inter-disciplinary and intra-disciplinary physical together for a brief discussion (like “huddles") or Interdisciplinary rounds are effective strategies (Rose, 2011; Turner, 2012). According to

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

With the introduction of the SBAR tool, it is critical that leaders as well as all members of the health team demonstrate effective communication skill. As a result of leadership and communication, there are rules and processes according to (ACOG, 2012) there a process for guiding the handoff process includes; interactive communications, limited interruptions, a process for verification and an opportunity to review any relevant historical data. According to (ACOG, 2012), Properly executed hand-offs are interactive and include the opportunity for questions and answers. It continued by saying that every important aspect of the patient's condition and circumstances must be accurately communicated and acknowledged from one party to the other for a safe and effective handoff to occur. Communication at the time of handoff should result in a clear understanding by each team member. Patient handoff report and clinical communication can be improved to promote high quality medical and nursing care. Hand off reports are the most common type of communication between nurses. Ineffective hand offs can have negative consequences on a client's health. There can be delay in care if the information received is not clear and concise. The wrong type of treatment and a risk for inadequate care may also occur. Effective and efficient communication during hand offs in the clinical setting not only increased client satisfaction and outcomes, but created an environment that promoted staff fulfillment as well. A nurse’s primary concern is the safety of patients. Effective communication is a necessary tool in minimizing client harm and maximizing quality of

The fundamentals to providing quality patient care is teamwork and effective communication. According to O’Daniel and Rosenstein (2008), the components that are needed for successful teamwork as follows :

A weakness in communication between interdisciplinary team members can impact patient safety and health . A recent study revealed that out of all the claims analyzed , 57 percent of malpractice cases reflected miscommunication between two or more healthcare providers (Riah, 2015). In fact, the same communication failures directly linked to 1,744 deaths over the past five years (Budryk, 2016). During my clinical placement this semester I have witnessed the overwhelming number of health care team members that are involved in each patient’s care. I also take part in morning nursing rounds where all nurses are updated on every patient’s status. Transmission of permanent patient information is also relayed to all members of the health team via the patient chart .Here , interdisciplinary notes all come together to form updated health information on patients. However, although I have read interdisciplinary notes from all team members , I rarely have had the opportunity to personally communicate with members other than doctors and nurses. Personal communication allows for a team member to pass on relevant information in a timely manner without the possibility or misinterpretations. When communication is strictly done non-verbally, it is impossible to ask any questions.. This is why communication between professionals in health care is essential for patient safety and improved quality of care (Koivunen, Niemi., & Hupli,2015). There are 3 main factors that cause miscommunication

• Strong verbal communication whereas reporting changes in patient for instance deterioration, procedure bookings such as x-ray, Computed tomography, patient falls, or messages conveyed by members of disciplinary team for example; physician assistant and ward managers. Additionally, cleaning and decontamination team with regard to get of a side room ready, and other important messages for

Through the National Committee for Quality Assurance of the PCMH model certification program, it is possible to have a structured, organized manner of achieving a team-based care system. With the help of our EHR vendor, it is possible to add all of the data points needed to provide better alerts and notes for our staff and providers. With the alerts and close monitoring of our EHR, our staff are able to provide follow up calls and schedule

Teamwork and communication are very important in providing good quality care, especially in the healthcare field. A team is described as a group of people that works together and cooperatively, between each member of the group to reach a common goal (Sullivan, 2013). For a team to function, communication is essential. A report by McKay and Crippen (2008), as stated by Alfaro-LeFevre, (2013) showed that when collaboration is in place, hospitals can decrease their mortality rate by 41%. When mortality rate is lower, hospitals does not only decreased cost, but it also means that patients are receiving good quality care.