Pros And Cons Of Diversity

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World’s globalization trend
Globalization has always been the trend that generated impacts all around the world. Nations are becoming more integrated with the availability of advanced technology that had enabled people, goods, money, data and ideas to move around the world much faster than before. It can be recognized easily with phenomena such as:
• The spread of multinational corporations with offices and employees in many countries, such as Coca-Cola, Toyota, Sony, IBM, Unilever, Shell, etc.
• The expansion of global financial markets such as New York, London, Hong Kong, etc.
• Increasing of immigration, changing ethnic diversity, cultural and religious composition of countries and the establishment of multicultural societies.
• Trade barriers
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At the enterprise level, “diversity leads to more out-of-the box thinking; yet, it also creates contention and disunity” (Manzoni, Strebel, & Barsoux, 2010).
People who are optimistic about diversity believe that a diverse workforce would create a desirable environment with characteristics such as: (a) More innovation: more outside-the-box thinking by people from various backgrounds and cultures don’t think or work alike, which leads to new inventions and discoveries; (b) Better profitability: a diverse workforce enables knowledge about marketing and selling products and services to a more diverse consumer population.
However, the pessimistic side argues that there are more problems when employees have conflicting viewpoints and find it hard to compromise, personal disagreements and power struggles are more likely to occur. Moreover, bureaucracy might increase since decision-making will be delayed due to diverging views and opinions, and corporate decisions and actions take more time to form.
However, since a more diverse workforce is irreversible, enterprises are now recommended to recognize and embrace the diversity of employees and adapt to communicate and understand
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