The process of change highlights issues of data security and access, the lack of which would clearly be defined as an error, and could have significant implications for patient safety. (Boaden & Joyce 2006)
In order for hospitals and other health care facilities to prevent the thousands of deaths and injuries that occur every year due to medical errors; health care systems were required to implement new record keeping technology. This technology has made patient information and treatment accessible to all who needed to see it. This is especially important when a patient has more than one attending physician and their care relies on each doctor knowing what the other one has done, serving as the prime communication tool between doctors. If organizations do not centralize their technology and essentially their patient databases, the potential for duplicate work or inefficient patient care can exponentially increase. These high tech medical
With today’s advancement in technology, most hospitals have developed a data security plan to ensure that patient data is being handled correctly and is only viewed by authorized personnel. Hospitals can keep unauthorized personnel from viewing patient information by setting up individual passwords (Wager, Lee, & Glaser, 2013) only allowing those employees to view the patient’s information for them to complete their job task. When an employee is entering information into the system, it needs to be in real time as much as possible to keep human errors from occurring and for a correction to be made there will need to be a note attached to
University Medical Center has recently upgraded to an electronic medical record system. The goal of this system is to create more efficient, reliable, and accessible charting and medical records for doctors, nurses, and patients. When first discussed, the staff acted favorably towards it. However, with the system now in place, the staff is having a hard time adjusting. The staff nurses believe that the charting takes time away from patient care. Charting is taking longer than it did using paper documentation. The nurses also notice that doctors’ orders are being entered wrong. They state that this is a huge issue, especially concerning medications because some staff may overlook the dosages, over-relying on the barcode scanners. Another major complaint is system downtime. The electronic medical record has only been implemented a month ago and there has already been three episodes of downtime. These issues, as well as the news of hackers accessing medical records of neighboring hospitals, have made the implementation of electronic documentation a slow process.
There are many essential features found in a heath information system that are designed to protect patient privacy. For starters, at this candidate’s organization, every login is specific to an individual nurse and the
There is no doubt in that technology has multifaceted benefits but, at the same time, it has forced mankind to feel insecure. Every industry depends upon the data of the customers and the health industry is no more an exception here. The data of each patient is shared to facilitate health itself and for more rigorous and authentic research. Hence, protecting patient data is very important. It is so important that in 1996, the federal government introduced the Health Insurance
Patient portals are designed to allow the patient to see parts of the medical record. However, the majority of portals do not push the entire medical record into the portal. The reasons for this decision vary from system to system. There are two reason, while valid, do not allow the patient to become a full participant in healthcare. The first is security and access. Security pertains to mobile and web based use and how to protect the information. Access pertains to how the information is accessed and whom. The second is medical information sensitivity. This can become complicated and, in some cases, cause mistrust from the patient .The patient has the
In a large service-related Healthcare organization with the staff to patient ratio approximately 1:100, there is a greater threat by technology of breaching security records. Medical records include information about ones physical and mental being. They may contain information about ones relationship with family members, sexual behavior, drug or alcohol problems and HIV status ( Burke & Weill, 2005). The confidentiality is threatened when the medical records information is put on the Internet, by use of telemedicine, and by the use of e-mail by healthcare workers. Although this is the fastest way to store and share
In today’s cyber environment everything is that the tip of society’s fingertip and healthcare is not the exception. Every organization from hospitals to the local family doctor’s office is realizing the cost savings and convenience of having a medical system in place that can store, track, audit, and maintain a patient’s history. Such technology is mutually beneficial to patients alike since searching for providers becomes much easier when login into a medical portal allows the user to find specialist of all sorts without much hassle.
One of the main ethical issues that faces health care is the security of patient information. This information is protected by laws and regulations such as HIPPA, but there are still concerns Scott, et al, 2005). Among those concerns is the new concept of electronic patient records and information. These records are designed to help hospitals and doctors get patient information more quickly, so that patients can receive treatment as soon as possible. Unfortunately, anything kept and transmitted on a computer has the potential to be hacked, so that is a serious concern for patients. Not all patients want their medical records to be available electronically, but they may not have too many options (Romano & Stafford, 2010). Opting out may not be an option for them, and if they do have that option it could reduce the speed and quality of treatment that these patients would receive. Do they want to risk that, just so they can feel as though their medical information is better protected?
Implementation of Healthcare Information Technology potentially reduces cost yet, remains a continuous challenge. The adoption of improved healthcare infrastructure is compelling and significant barriers remain such as technical issues, cost, concerns about privacy and confidentiality, system interoperability and lack of well trained staff to lead the process (Palvia, Love, Nemati, & Jacks, 2012).
An example of a health information system that is relatable to my field of interest is the use of a patient portal, such as MyGeisinger which is utilized by Geisinger Health System. A patient portal is a secure online website that allows patients to have 24- hour access to personal health information. With the use of a secure username and password patients have access to information about their healthcare (Healthit.gov, 2015). About 25 percent of system’s primary care patients are registered, with the addition of about 2,000 patients per month (Emont, 2011).
Menachemi and Collum stated that to relieve some concern administration have done many things in order to reduce risks of anything happening to patient records. Although patient privacy will continue to be a concern hospitals and individual organizations are taking many steps in order to make sure their EHR systems adhere to the strict laws that are set forth to ensure patient confidentiality (Menachemi and Collum, 2011). It’s obvious that data systems can be one-hundred percent secure, but there was new legislation set forth that makes accessing patient information inappropriately very hard. ACCORDING to Menachemi and Collum (2011), another disadvantage is disruption to the nurses and doctors workflow throughout the day. This reduced workflow could result in loss of productivity. Since the use of EHRs are associated with few errors, and shorter stays within the hospital, it is possible that a health care provider can forget about certain “billable transactions”, thus resulting in loss of revenue (Menachemi and Collum, 2011). As a patient we can’t have our information being hacked or doctors/nurses forgetting things that they have to
In a world full of electronics it would only seem logical to have health records electronic. Not only are medical records efficient, reliable, and quick to access, new technology allow patients to access their own personal medical records with a simple to use login and password. “People are asking whether any kind of electronic records can be made safe. If one is looking for a 100% privacy guarantee, the answer is no”(Thede, 2010). At my hospital, upon every admission we ask the patient for a password for friends and family to have to have if they would like an update on the patient 's condition. We do not let visitors come up and see the patient without the patient 's consent. In doing these things, we help to ensure the safety and protection of the patient 's health information and privacy.
Fast, user-friendly online reservation system by facilitating e-ticketing and reducing staffing requirements at telephone reservation centers and airport counters. (Kuzmicki, 2009)