Case 1 (Providian Trust) / Analysis write-up/discussion questions. (1) What key issues and challenges led to the initiation of the Access Plus project? Please think about the external vs. internal and business vs. technological aspects of the issues and challenges. From an internal point of view, Providian Trust board members felt that the trust’s information system was outdated and therefore the day-to-day activities, which could be done more efficiently with a new software and process, were
IT Management – Providian Trust: Tradition and Technology (A) Rishi Kothari Team 5 - SouthEnd Business Context/Key Business Drivers * Providian Trust was headquartered in New York. In 1994 it was the 10th largest provider of financial and fiduciary services through its network of 216 branches. * The company has 3 divisions, Pension and Institutional Trust Services, Personal Trust and Trust Operations * The company’s lending products—including residential and commercial mortgages
Providian Trust Case Study Executive Summary: Providian Trust is a company which is rich in tradition, experience, and a high level of customer service, but was void of technology, information management, and therefore also void of an IT competitive advantage. Providian Trust was in major need of reengineering and simply implementing a new software system (Access Plus) was not going to give the company a competitive advantage. The company was going to need a dramatic redesign of business processes
Providian Trust: Tradition and Technology (A) Principles of Information Systems GIST 500 Dr Goel CASE SUMMARY Providian Trust was a major trust company that provided financial and fiduciary services. Its principal source of revenue came from which include residential and commercial mortgages, and consumer and corporate loans. Michael LeBlanc, the Senior Vice President of Trust, Investment and Treasury, led the project aimed at reengineering Providian Trust's business processes by implementing
billion26 in deposits. It provides a wide assortment of financial products and services through its banking and non-banking subsidiaries that ranges from deposit products, small business, commercial, mortgage, private and international banking, to trust and investment management, brokerage, investment banking, and insurance. Capital One paid a 24 percent premium over Hibernia 's closing stock price of $26.57 as on March 4, or $33 per share,27and a total of$5.3 billion for the purchase. The merger
acquisition of Washington Mutual in 2008. JPMorgan Chase raised $10 billion in a stock sale to cover write-downs and losses after taking on deposits and branches of Washington Mutual Through the acquisition, JPMorgan now owns the former accounts of Providian Financial, a credit card issuer Washington Mutual acquired in 2005. The company announced plans to complete the rebranding of Washington Mutual branches to Chase by late 2009. JPMorgan and Chase has the fiscal year end Dec 31. Internet Information:
leadership is about being a role model." In 2001 and 2002, quite a few CEOs were fired or resigned, including Jacques Nasser of Ford Motor Company, Peter Bonfield of British Telecom, Lars Ramqvist of Ericsson, James Goodwin of UAL, and Shailesh Mehta of Providian. Strategists help an organization gather, analyze, and organize information. They track industry and competitive trends, develop forecasting models and scenario analyses, evaluate corporate and divisional performance, spot emerging market opportunities