Essay about Psychology Week 3

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Week 3 Assignment
1) Distinguish between operant conditioning, observational learning, and social learning. How are these different kinds of learning utilized in the work place? Give specific examples for each one.
a) Operant conditioning is the learning through voluntary responses and its consequences. A specific behavior is performed and from that behavior there is a consequence. For me, in the workplace, I know that if I complete my jobs assigned to me then I am complimented on my achievements. Also, more specifically, if I have someone call and request a specific issue be resolved and I assist them in a timely fashion, then they are content and happy with the service received.
b) Observational learning is the process
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Overtime, a person may relate prejudice to a certain incident that may have occurred in life or event that impacted them greatly. With operant conditioning being a learning that is dealing more with consequences, I do not see where this would relate to prejudice, unless a person is receiving some type of positive reinforcement for the prejudice.
3) You are scheduled to present the results of your work on creating a new software program for your company. What memory techniques will you use in order to be free of too much dependence on notes and the PowerPoint slides? Be specific as to how you will relate the technique to the content of the presentation.
a) If I am to present the results of my work on creating a software program is going to mainly be through possible repetition of the using the software prior to the presentation. With it being a visual program, I would also think visualizing the program that I am using will also assist me in being sure that I am giving a clear indication of the results of the software program in question.
4) Name and describe the three qualities of emotional intelligence according to Sternberg and Gardner? If you were interviewing applicants for a position in your company and wanted to know if they had emotional intelligence, how would you go about discovering that? Would you do that in an interview or by some other means?
a) The three qualities of emotional intelligence as
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