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Public Criticisms Of J. C. Penney

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Research a specific company that has dealt with public criticism from various stakeholders, and include all weblinks where you find your information. Share the name of the company, mission of the company, and type of business that it provides. Identify the stakeholders involved in the criticism, what the specific criticisms were, and the business’ response to the criticisms. Your essay should be a minimum of 500 words in length. One of the top ten companies that has dealt with public criticism from various stakeholders is J.C. Penney. J.C. Penney is an American mid-range retail store with headquarters in Plano, Texas. The company retails more than 1,000 department stores in 49 states and Puerto Rico. J.C. Penney serves as a department store, …show more content…

The company hit a major criticism mode when Ron Johnson, former Apple retail chief joined the company as CEO in November 2011. Mr. Ron Johnson decided to follow the same approach he had at apple; quality over quantity and subsequently raised the prices. The outcome of the negative policy immediately gave a result and the sales were under the grown by twenty percent in the first quarter of Ron Johnson’s term, although some strategies were followed, sales kept falling. The criticism came in after the first quarter when customers started to express their dissatisfaction with the new retail model created by Johnson. Along with that there were some scandals that came in after this fall through of sales, these scandals came from employees that stated how the discounts were implemented to customers but they were really “fake prices”. This same allegation caused the employee to get fired as it was disclosing information that was altered or fake, later it was learned that they did advertise false discounts and the sales continue to go down even more. Like all corporations, the criticism has to be handled with care and this was no exception to J.C. Penney. The allegations made by the employees and the

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