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Publix Organizational Structure

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Publix provides much of the southeast corner of the United States with a wide array of quality grocery products. Publix stores offer products from several staple grocery departments such as, bakery, deli, dairy, produce, meats, general grocery, and seafood. In addition to these basics Publix offers their own line of organic products called GreenWise. The GreenWise line is full of organically grown fruits and vegetables as well as eggs and meats from humane farms and are minimally processed. Publix also offers recipes online, in-store cooking demonstrations, and cooking classes through their Aprons program.
At Publix, their mission is to be “the premier quality food retailer in the world.” Being superior to all other companies whom they have …show more content…

They credit their success to the fact that they do not have people from the outside weighing in as to what they should do or not do with the company and it is not torn apart by other companies. Publix is a successful organization because for many years not only have they been customer focused, but also employee focused. They have cultivated a culture of caring, sustainability and success. Their focus is not primarily on the bottom line, but instead on making sure that Publix’s employees are well taken care of, that consumers are happy with the quality of products that they provide and that the customer experience is constantly the best no matter how many times a person has been to their stores. Their structure has been cultivated since the early beginnings of the organization when George W. Jenkins opened his first in 1930, with the philosophy that employees and customers would be treated like family. Because of the culture and structure that Publix has committed itself to create, cultivate, and continue to grow an nurture; the organization has been upheld year after year as the number one supermarket for customer satisfaction, as well as being in the Fortune “100 Best Companies to Work For.” It has also been known for its sustainability efforts and their community involvement. In a survey conducted online, 23.08% of the people said that …show more content…

This being prices, quality or service, they make sure to provide the “premier quality” in all aspects of their business. So, with this sense of premier quality, they also implement the opening of new stores around the nation to further allow the company to continue to grow. Publix is said to open its ninth store in Charlotte, NC in order to make sure they can continue to go about showing their worth and expanding the company. Not only are they expanding to different states and locations but also Publix has a coupon policy in which they accept coupons from other competitors in order to show their loyalty to their customers and guarantee premier satisfaction within the customer’s eyes. Publix was further mentioned with another big company who goes by the name of Wal-Mart. Upon being mentioned with Wal-Mart, this is what was said: “they were one of the few companies that have been able to thrive despite an onslaught of Wal-Mart’s.” Thus, showing the successful path Publix has come up on. Another key to Publix’s success is their use of

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