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Putting The Enterprise Into The Enterprise System By Thomas H. Thompson

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If you 're not careful, the dream of information integration can turn into a nightmare.

Putting the Enterprise into the Enterprise System by Thomas H. Davenport

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NTERPRISE SYSTEMS appear to be a dream come true. These commercial software packages promise the seamless integration of all the information flowing through a company - flnancial and accounting information, human resource information, supply chain information, customer information. For managers who have struggled, at great expense and with great frustration, with incompatible information systems and inconsistent operating practices, the promise of an off-the-shelf solution to the problem of business integration is enticing. It comes as no surprise, then, that companies …show more content…

And it pusbes a company toward generic processes even when customized processes may be a source of competitive advantage. If a company rusbes to install an enterprise system without first baving a clear understanding of tbe business implications, tbe dream of integration can quickly turn into a nightmare. Tbe logic of tbe system may conflict witb the logic of the business, and eitber tbe implementation will fail, wasting vast sums of money and causing a great deal of disruption, or tbe system will weaken important sources of competitive advantage, hobbling tbe company. It is certainly true that enterprise systems can deliver great rewards, but the risks they carry are equally great. Wben considering and implementing an enterprise system, managers need to be careful tbat their entbusiasm about tbe benefits does not blind tbem to tbe bazards.

The Allure of Enterprise Systems
In order to understand tbe attraction of enterprise systems, as well as their potential dangers, you first need to understand tbe problem they 're

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