Unit 9. Promote Good Practice in Handling Information in Health & Social Settings
PWCS 38 – Understand How to Handle Information in a Social Care Setting
Identify the legislation and codes of practice within your care of environment that relate to handling information. Legislation and codes of practice that relate to handling information in social care settings e.g. Data Protection Act 1998, Freedom of Information Act 2000, The Health and Social Care Act 2001 (and subsequent amendments in 2006 and 2008), Human Rights Act 1998, Mental Capacity Act 2005, The Access to Medical Reports Act 1988 legal requirements and codes of practice for handling information e.g safe storage, need to know basis, recording must comply with policy and
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staff training, CRB checks/vetting procedures, staff supervision and management; electronic audit trails, passwords, information checking systems, agreed ways of working , policies and procedures; secure storage, CCTV
Explain how to maintain records that are up to date, complete accurate and legible
Information that needs to be recorded should always be written in a legible manner.
Legible means clear, readable and understandable. It could be harmful to an individual if other people cannot read what you have written, for example in a care plan about the way the individual is feeling.
Records must always be factual and not an opinion. They should include the correct date and a full signature of the person writing the record. It is also recommended to use black ink. Some documents will only accept black ink. Information must not be crossed out, or covered using correction fluid.
Always record any information given to you by an individual even if you think it is trivial because it might help someone else. Always check an individual’s care and support plan before working with them as there may have been changes since you last worked with the individual, even if it was only a short time ago.
Describe practices that ensure security when storing and accessing information.
Data Protection Act 1998, Freedom of Information Act 2000, Health and Social Care Act 2008, and Human Rights Act 1998
correct staff payments , legislative requirements accurate invoicing ,correct production recording , accurate stock holdings ,re-order level monitoring , audit requirements
Promote good practice in handling information in health and social care settings HSC 038 3 2 16 J/601/9470
1. UNDERSTAND KEY LEGISLATION AND AGREED WAYS OF WORKING THAT SUPPORT THE FULFILMENT OF RIGHTS AND CHOICES AND THE MINIMISING OF RISK OF HARM FOR AN INVIVIDUAL WITH DEMENTIA.
1.1 Identify legislation and codes of practice that relate to handling information in health and socail care
This act links to an individual who has dementia as if their personal information at the doctors or in an elderly care home then these organisations need to ensure that these eight principles are followed.
The Data Protection Act states that you must only collect information that you need for a specific purpose and keep it secure, ensure that it is relevant and up to date to guarantee that no changes in medication or health status goes unnoticed or unaccounted
1. Identify legislation relating to general health and safety in a health or social care work setting.
For all of the professional bodies that are related to the health and social care profession would have the code of practices and for any researchers that are in the health and social care would be have to obey with the codes of code of practice as it expected when it comes to their professional body. For everyone that works in any relation with the NHS, then they must comply with the NHS NPSA which stands for the National Patient Safety Agency guidelines that are for the Research Ethnic Committee review.
1. Identify legislation and codes of practice that relate to handling information in health and social care.
Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.
Records should only show information that is essential to the service but there may be conflicts or dilemmas when a practitioner is asked to share information or the information might identify the person, or the information is confidential. The practitioner is unsure about the need to share the information, how much to share and when and how it can be shared.
Paying attention to what is said and the body language will allow you to find what is important to this relationship. It may be a casual, professional or personal one. All are important. Be it a conversation with your parents, clerk at the grocery store or a resident in a nursing home
1.1 People communicate for many different reasons, it is mainly for understanding what is going on around them and to know what needs to be done. To be able to express their feeling's and say what they need and want. For reassurance when they are not sure of something. And to ask question's when needed, To socialize and get to know other people and the thing's they like, dis-like and their background history.
“Guarding against improper information modification or destruction, and includes ensuring information non-repudiation and authenticity.” (44 U.S.C., Sec. 3542)