QAPI Essay

Many healthcare leaders are advocates for, and believe that patient engagement and experience has gained true importance and value in improving healthcare quality, it has easily become the ‘heart’ of the core definition of ‘quality care’. It is clear that patients are able to provide expertise beyond generic feedback on ways of improving the patient experience.

Some health care professional who are not committed to the care value base may treat service users unfairly. For example, a care worker that is not demonstrating the role of empathy may not want to listen or respect the ideals of the service users because the care worker is not in their position and do not see things from service users point of view. It is important for health care professionals to be committed and being honest with themselves in order to make sure that they are providing equal care to their service users. Careful use of language

should check the care plan in order to know they are providing the correct care and support and following the individuals wishes. If any problems are recognised then the care plan can be updated to reflect these changes.

There are always key elements to assessments and reviews, including the family and friends. Everyone has a responsibility to support individuals and bearing in mind ‘need to know’ information. The aim being able to achieve the highest goal to maintain effective open channels for everyone.

My responsibility as a care worker is to be aware of the various policies and legislations that will facilitate good practice when supporting my clients to access services and facilities. I am also expected to monitor and evaluate the service provided to ensure it is meeting the needs of the client.

The level of care a person needs or the type of care they require varies from person-to-person. All assessments should be done with a person-centred

There are certain guidelines, expectations and ethical codes to be adhered to in all disciplines in the healthcare system and social work is of no exception to this. The following piece shall explain how the social work discipline requires from its members, that they obtain a professional identity and assimilate this identity not only into their work life but also into an extensive amount of their private life as well. Clients and/or patients have to place an enormous quantity of trust, reliance and dependence into the integrity of the professionals in these fields of practise. The Australian Association of Social Workers (AASW) Code of Ethics, (2010). Informs: “The social work profession values honesty, transparency, reliability, empathy, reflective self-awareness, discernment, competence and commitment”. Also: “Members of the social work profession apply knowledge and skills in ways that prioritise the needs of others over their own personal gain”. (Australian Association of Social Workers, 2010). To be indicted of ‘unprofessional’ conduct is a formidable disgracing mechanism and being branded as ‘unprofessional’ would be probably the worst label that could be affixed to a social worker. This would also of the highest probability end in the practitioner being dismissed from duties, if found to be guilty of the offence of ‘professional misconduct’, and then eventually fully, disgracefully discharged. This would also be a

During an initial assessment an individual’s ability and communication methods are established. This is done when an individual arrives into care. Everyone involved in the care of this service user is made aware of their needs and preferences regarding communication and any changes are recognised during reviews and shared with the team to ensure the individual’s needs are met.

I believe promoting and providing DIPPS is important in everything we do. I am working within a retirement home and the job of the health professionals is to provide a safe and comfortable environment where we try to help maintain their independence while allowing them to live a life as close to their original state. A lot of the residents who reside in this home is accompanied by some form a dementia, schizophrenia, frail bones, communication impairments, physical issues and sometimes it may be hard to complete daily tasks such as, eating, sleeping peacefully and maintaining the safety in the environment. As health care professionals working with individuals whose behaviour may never be certain, we try to work our way around

4.1 Critically compare the types of feedback, support and advice that internal assessment and quality assurance staff may need to maintain and improve the quality of assessment

There is no doubt that person-centred care values must influence all aspects of health and social care work. Health and social care should be based on person-centred values, and should be individualised as this is a law requirement (Human Rights Act 1998, Health and Social care Act 2012, Codes of practice for Social Care Workers, etc). If person-centre values that underpin all work in the health and social care sector are followed as they should be then all individuals should feel that and health and social workers ensure that:

Risk managers may choose a model of patient care necessitates a particular work design aimed at increasing coordination and opportunities for patient and staff input (Avgar, Givan & Liu, 2011). Questionnaires can be created, distributed and collected so that information can be

My interest for the Attorney Advisor position with the United States Patent & Trademark Office (USPTO) arises from my longstanding commitment to constantly improve myself. I have always enjoyed legal research, writing, and the complexities of intellectual property. I have no doubt that my enthusiasm to research, my eagerness to learn, and my strong ability to communicate clearly, work efficiently, accurately, and quickly, will make me an invaluable asset to the USPTO. I believe these traits combined with my unique skillset, developed as a result of experiences working for the Arizona Diamondbacks of Major League Baseball (Diamondbacks), Nike Inc. (Nike), and the Arizona Attorney General’s Office, Liability Management Department (AG Office)

Safeguarding clients happens everywhere and is to be used in every health and social care setting. This is not just for the able but almost the vulnerable people for example this includes elderly and people with disabilities.

Critical Appraisal skills program (CASP) will be defined and will be later use to critically appraise the research mentioned above. The importance of evidence based (EBP) in healthcare settings would be briefly explained. Lastly validity, strength and weakness of the study would be looked into and to conclude if it’s or not fair enough to be used or modified services to patients and service users in care settings.