Qantas Assignment by gems Essay

The Qantas Group is recognised as a sustainability leader by key sustainability indices. Since 2010, Qantas has been involved in the CDP ASX 200 Climate Disclosure Leadership Index. Since 2009, they have been included in the Dow Jones Sustainability Asia/Pacific Index and are also a member of the Dow Jones Sustainability Australia Index. Qantas Airways Limited has also disclosed their corporate social responsibility and governance in their annual review that can be accessed online or physically.

Main goal is to rebuild the trust Qantas lost during the contest and unfavourable events during which they have lost a lot of customers. Improved communication and technical controls of the aircrafts, which will prove good technical condition of the fleet, our customers will be more willing to travel with Qantas. In comparison to other airlines we provide standard more than adequate to the price. We hope that due to the actions we have planned to take Qantas would improve existing image.

1.3 Explain how human resource planning can be used to assure output and quality in the workplace

Established in 1920, Qantas is the world's 11th largest airline and the 2nd oldest. It was founded in the Queensland outback as the Queensland and Northern territory Aerial Service (QANTAS) Limited, by pioneer aviators Hudson Fysh, Paul McGinness and Fergus McMaster. Qantas was a former government owned business; it did not view profits or efficiency as its prime goal. In 1993 a 25% stake was sold to British Airways. Qantas was privatised in 1995 and has had to adopt management practices to overcome both internal and external influences and had to change its narrow-minded culture. Although Qantas is primarily a passenger airline, air freight is also an integral part of its core business. Other Qantas

Qantas’ main weaknesses come from the high risk nature of airlines (possibility of crashes and large scale incidents), the complexity of the aircraft they buy which could lead to costs of re-training pilots to fly that particular aircraft and may lead to higher labour and the recent string of incidents have undoubtedly hindered Qantas’ image. One of the most recent incidents occurred while a reasonably new Qantas A380 was flying from Singapore to Sydney when it experienced engine and hydraulic problems forcing it to hastily turn back and make an emergency landing in Singapore. This

Qantas is one of the most recognised and longest running Australian companies. It is the world’s second oldest airline, and has a successful history to uphold (Qantas Web Site, 2008).

Provide full value of money for customers through reduce cost and enhance level of quality (Qantas Airways Limited, 2014).

The aviation industry, due to its fast paced and extremely performance oriented nature, is an ideal example of how proper organizational behavior lends to the growth, and ultimate success of a company. Often, mitigating operational hurdles and constraints becomes the focus of leadership in this industry as problems such as financial limitations continually arise. This unfortunately can result in employers neglecting the most essential part of their company, the employees. The ability for an employer to recognize and resolve threats to employee job satisfaction and security, conquer lack of employee motivation, and proactively negotiate internal and external conflict allows for a company to thrive.

3. Critically evaluate how SAS’s have ethically played its role in providing for the needs of its employees and how its human resource strategy policies, and practices affect the company’s ability to attract, develop, and maintain a quality workforce.

Q1: Why is it important for HR Management to transform from being primarily administrative and operational to becoming more strategic contributor?

3. Discuss the four human resource strategies (internal/cost, external cost, internal/differentiation, and external/differentiation) that may be implemented within an organization.

Beside of increasing the route, the fleet of Qantas has been also well organized. To enhance the flying experience for passenger, Qantas now operate a daily service from Australia to London Heathrow by using the largest passenger aircraft airbus A380. On the other hand Emirates also operate the extended ranged Boeing B777 to fly from Dubai to

Through s Porters Five Forces analysis (Figure 1 – Appendices) the greatest threat for Qantas is the rivalry. Qantas is taking advantage of this opportunity as through the alliance it creates greater certainty for the shareholders while also being able to increase its numbers in international routes to 33 one-stop destinations in Europe in addition to 31 one-stop destinations in the Middle East and North Africa (Ryan, 2012). Additionally, as competition was putting pressure on the market while Qantas was restricted by financial reasons, this alliance came as a great opportunity. Furthermore, from 31st of March Qantas frequent flier point users were able to book Emirates flights while the customers’ high status with Qantas was recognized at Emirates as well. Lastly, on European, Asian and African destinations Qantas mirrored Emirates baggage policies (from 20kg to 30kg) (Panaus Travel, 2013).

Q3. Explain the emerging trends in Human Resource Management and discuss the importance of technology on human resource function. Illustrate your answer with examples.

Ans: - I Have chosen AIR NEW ZEALAND COMPANY. Air New Zealand Group is the operation of local and worldwide traveller transport and cargo. The history of Air New Zealand, the national transporter of New Zealand, started when the amalgamated East Coast Airways and Cook Strait Airways started operations in January 1936 as Union Airways of the nation 's first significant aerial shuttle. The New Zealand Government purchased full responsibility for in 1961 and the air transport was renamed Air New Zealand in 1965. New Zealand 's local aerial shuttle, National Airways Corporation was converged with Air New Zealand in 1978. The air transport was built up as TEAL on 26 April 1940. Its first flight was on 30 April 1940, with Short Empire flying pontoon ZK-AMA turning over ten travellers from Auckland to Sydney. It took around 7 hours 30 minutes to venture to every part of the 1345 miles. In June 2004, the expansion of 12 Boeing flying machine to the armada and arrangements to change the long term flying knowledge air New Zealand re announced. The Boeing arrangement saw Air New Zealand obtaining eight new Boeing 777-200ER and four Boeing 7E7 air ship, and additionally rights to procure a further 46 whole deal airplane. The airplane started touching base in October 2005 and has permitted Air New Zealand to grow new courses, expand recurrence on existing courses and increase both traveller and payload limit.