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Qualitative Case Study Of Smit Lamnalco

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3.1 Context of the research
Smit Lamnalco is a supplier of towage and related maritime services with an efficient and safe approach to clients in the oil and gas industry. Active in almost 30 countries, with around 3000 employees and more than 225 vessels worldwide, Smit Lamnalco is committed to deliver marine support services to global customers in local markets. Smit Lamnalco is focussed on implementing international standards of security, engineering, anchoring and towage to offshore and onshore processes within exciting conditions.
At Smit Lamnalco it is believed that each individual employee is responsible for his or her personal career and development. They find it important that their employees show initiative and put effort in developing …show more content…

Specifically, to approach the proposed objectives an exploratory in-depth case study method will be used for this research. The case study design is preferable when studying a real-life phenomenon which is case specific and requires context since it helps provide a clearer view on the relationship between theory and practice. This method allows in-depth exploration of how effective performance management practices can improve employee performance and ultimately firm performance by offering further insight into causal mediation processes. The characteristics of this study conform with various conditions for a case study (Creswell, 2009; Merriam, 1998; Yin, 2013). A case study is a research method that focuses on gaining an in-depth understanding of a certain entity or event at a specific point in time. A case study research method can be used to challenge existing theory and gain understanding why results are different than expected. In this way it is possible to find unexpected results and significant opportunities for creating new theory or elaborating upon existing theory. A case study of a leading supplier in the maritime industry provides deeper understanding of the maritime work environment as it refers to the effective implementation of a performance management system in this specific environment. This research is a …show more content…

Thematic content analysis was used in order to be able to draw conclusions from the qualitative data from the interviews and document review (DeSantis & Noel Ugarriza, 2000). Qualitative content analysis is defined as: “a research method for the subjective interpretation of the content of text data through the systematic classification process of coding and identifying themes or patterns” (Hsieh & Shannon, 2005, p.1278). This means that the data input is evaluated to search for patterns that extend across the data and coded into categories in order to develop data interpretations (Vaismoradi, Turunen, & Bondas, 2013). For this purpose ATLAS.ti was used to analyse the qualitative data findings. Codes were first prepared in accordance with the theoretical framework (for this framework see Appendix B) (Braun & Clarke, 2006). ATLAS.ti was used for assigning open codes as well as to create coding memos. Codes and themes were analysed and related to theory formulation (see Appendix C for the code book that was used in ATLAS.ti) (for a review and practical guide to using qualitative data analysis see Hwang, 2008). For each code, an output was created. This output consists of a file in which all the quotations of a certain code to be put one after the other, these are the passages that are encoded from all the transcripts. This output file then gives a quick

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