3.1 Context of the research
Smit Lamnalco is a supplier of towage and related maritime services with an efficient and safe approach to clients in the oil and gas industry. Active in almost 30 countries, with around 3000 employees and more than 225 vessels worldwide, Smit Lamnalco is committed to deliver marine support services to global customers in local markets. Smit Lamnalco is focussed on implementing international standards of security, engineering, anchoring and towage to offshore and onshore processes within exciting conditions.
At Smit Lamnalco it is believed that each individual employee is responsible for his or her personal career and development. They find it important that their employees show initiative and put effort in developing
…show more content…
Specifically, to approach the proposed objectives an exploratory in-depth case study method will be used for this research. The case study design is preferable when studying a real-life phenomenon which is case specific and requires context since it helps provide a clearer view on the relationship between theory and practice. This method allows in-depth exploration of how effective performance management practices can improve employee performance and ultimately firm performance by offering further insight into causal mediation processes. The characteristics of this study conform with various conditions for a case study (Creswell, 2009; Merriam, 1998; Yin, 2013). A case study is a research method that focuses on gaining an in-depth understanding of a certain entity or event at a specific point in time. A case study research method can be used to challenge existing theory and gain understanding why results are different than expected. In this way it is possible to find unexpected results and significant opportunities for creating new theory or elaborating upon existing theory. A case study of a leading supplier in the maritime industry provides deeper understanding of the maritime work environment as it refers to the effective implementation of a performance management system in this specific environment. This research is a …show more content…
Thematic content analysis was used in order to be able to draw conclusions from the qualitative data from the interviews and document review (DeSantis & Noel Ugarriza, 2000). Qualitative content analysis is defined as: “a research method for the subjective interpretation of the content of text data through the systematic classification process of coding and identifying themes or patterns” (Hsieh & Shannon, 2005, p.1278). This means that the data input is evaluated to search for patterns that extend across the data and coded into categories in order to develop data interpretations (Vaismoradi, Turunen, & Bondas, 2013). For this purpose ATLAS.ti was used to analyse the qualitative data findings. Codes were first prepared in accordance with the theoretical framework (for this framework see Appendix B) (Braun & Clarke, 2006). ATLAS.ti was used for assigning open codes as well as to create coding memos. Codes and themes were analysed and related to theory formulation (see Appendix C for the code book that was used in ATLAS.ti) (for a review and practical guide to using qualitative data analysis see Hwang, 2008). For each code, an output was created. This output consists of a file in which all the quotations of a certain code to be put one after the other, these are the passages that are encoded from all the transcripts. This output file then gives a quick
In order for an organization to achieve long term success, it must consistently evaluate those plans and consider all of the organization’s entities and how they link together. By appraising the existing performance management process, it forces deeper analysis of the process, as well as its intended and unintended influences towards employees and the organization.
This research paper is based on the development and implementation of completely integrated performance management system. The organizations are enjoying many benefits by implementing the performance management system. It has helped in improving the productivity of employees in most of the organizations. It is to be understood that apart from advantages, the system also carries some disadvantages. It is time consuming and there are chances of biases entering into the system.
|A2 Researcher’s conclusion |The researchers gave a strong conclusion outlining the main findings of the research |
This qualitative textual analysis was carried out on two pre-existing pieces of material using a thematic analysis.
Performance management relates to an organization’s ability to implement a system to evaluate and advance employee performance. Achieving peak performance requires consistency, clear objectives, and constructive employee evaluation. According to Mithas, Ramasubbu, & Sambamurthy (2011), an organization must design the performance management system based on extensive research about the organization’s mission, and then properly communicate the purpose of the system to employees, stakeholders, and decision makers. After the performing the research, the information should be used to establish the appropriate performance management specialized for the organization. In addition, an effective performance management system should align
Performance management is a tool that managers use to ensure that their companies remain at the top of their competitive edge. The Chartered Institute for Personnel Development (CIPD, 2008), defines performance management as a method by which individuals and teams are managed in a way that achieves high performance at an organisational level. The individuals within the organisation share an understanding of the achievement goals of the organisation. In order to achieve this, a general strategy is created, with each individual within the organisation understanding his or her role and requirements within such a strategy
As stated by Peter F. Drucker, “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” Performance management is essential to achieving an organization 's mission statement and business goals, and also in attracting, retaining, and motivating qualified employees. There are many benefits and reasons why an organization should execute a performance management system. Performance appraisals establish the basis for qualifying, recognizing, and rewarding employee contributions. In this paper, I will discuss what performance management is, the problems with the current performance management system at my organization, how other organizations have succeeded in their performance management system and how I would advise management at my current organization to improve our performance management system.
Performance management is the process of planning work assignments, setting expectations, monitoring processes, rating performance, and rewarding performance. Performance management systems are used by organizations to identify, measure, and develop the performance of individuals and teams. The goal of an effective performance management system is to strategically align employee performance with company goals and objectives (Smither & London, 2009). In order to achieve optimal performance, organizations are tasked with implementing innovative solutions that ensure performance management systems that deliver real results and improve performance (MacMillan, 2015). Organizational leaders are responsible for understanding the performance management system in order to focus on employee efforts that will help in achieving both individual and organizational goals (Opm.gov). In this paper, the author will suggest the key processes that DSM needs to provide within its system in order to successfully link its key success factors (KSF). The author will select three drivers, and examine the central manner in which DSM management has aligned its business strategies to performance management. Lastly, the author will critique DSM’s competitive advantage by using three of the six assessment points outlined in the textbook.
The literature review brings up some interesting common themes and issues that run through the existing literature, research and definitions of performance management. These common themes will focus on features of performance management and its application in an organisation.
Chapter 2 Harvard Press Book (2006). Performance management: Measure and improve the effectiveness of your employees. (Chapter 2) Motivation: The Not-So-Secret Ingredient of High Performance. Harvard Business School Publishing. Cambridge, MA. Lynn, I., Hodge, Y. & Yemen G. (2007). Teamwork turmoil. University of Virginia Darden School Foundation. Beamish, P. & Jiang, R. & (2011). The Chinese fireworks industry. Richard Ivey School of Business Foundation. Kaplan, R.S. (2010). Leading change with strategy execution system. Harvard Business School Publishing. Cambridge, MA. Karkhardt, D. & Hanson, J. (1993). Informal networks: The company behind the charts. Harvard Business School Publishing. Cambridge, MA. Katzenbach, J. & Smith, D. (1993). The discipline of team. Harvard Business Review. President and Fellows of Harvard College. Kerr, S. (1995). On the folly of rewarding A, while hoping for B. Academy of Management Executive. 9 (1), 7-14 Download on class site Kramer, R.M. (2003). The harder they fall. Harvard Business School Publishing. Cambridge, MA. Montgomery, C.A. (2005). Newell Company: Corporate Strategy. Harvard Business School Press.
This section of analysis includes the way a researcher distinguish and incorporate the collected data and the reflections a researcher produces about this data. Codes refer most often to ‘labels’ or ‘tags’ for attributing units of meaning to the inferential or descriptive data gathered in a particular research study (Miles and Huberman, 1994). Hence, it is notable from the definition above that this part of analysis plays an important role in qualitative data analysis; it is mostly based on the translation and symbolization of data into meaningful units.
The analysis carried out in this work is grounded on the basis of interviews and relevant analysis of the findings from a comprehensive perspective. The topics selected are important since they encompass a wide array of factors that can critical affect a company’s performance, and their management, according to the Body of Literature, is very much needed.
The definition of the term ‘performance management’ varies in different literatures. As Hutchinson(2013) summed up, combined with Den Harton’s theory(2004), it is a continuous process which links individual and team objectives with organizational goals by measure and improve employee’s skill and performance. According to Armstrong (2012), human resource management aims at making sure the organization has the most talented, skilled and engaged people in order to attain its goals. In this context, performance management is one staple practice helping managers identifying and retaining most competent employees as well as correcting poor performance.
Companies Performance Management system need to concentrate on the overall improvement the way the company performs. They achieve this by managing the performances of all personnel within the company no matter who they may be. This can be attained by ensuring that everyone within the company truly understands what the overall mission and goals that have been set for them within the company. Performance Management system has a very distinct way that it can manage the performance of the entire company and as long as everyone understands the goals that the company sets forth than the company as a whole will meet those goals. The developmental objective is fulfilled by defining the training requirements of the employees based on the results of the reviews and diagnosis of the individual and organizational competencies. (MSG)
Armstrong M. and Baron A. (2005) _Managing Performance: Performance management in action_. London: CIPD in Foot, M. and Hook, C. (2008) Introducing Human Resource Management, 5th Edition, Pearson Education Limited, Harlow, England, pp. 239.