Quality And Profitability Of A Manager

851 WordsOct 14, 20154 Pages
Throughout my years of professional experience, I have served in many capacities. More than others, I have served in some type of leadership/managerial role; rather it being running a non-profit or managing a restaurant in my past roles to heading special projects and teams in my current role. Over the past 4 years, I have been able to develop not only myself to breakthrough results but also create and implement projects that have consistently increased production in the team by more than 40%. Management “Management is about coping with complexity…. Good management brings a degree of order and consistency to key dimensions like the quality and profitability of products.” (Kotter 1990). As a manager, I was very operational and direct. I was responsible for maintaining daily sales goals and ensuring the customer satisfaction was as close to 100% as possible. I was the type of manager who made sure that everyone won and had fun while doing it. I let people know where they lacked and came up with game plans with them to improve on those areas. One of the challenges that I faced when I was promoted as a manager was setting clear boundaries with my employees. I never viewed my employees as people under me so when I had to have those hard conversations it was hard for them to cope with what I was saying because of how positive and motivating I always was. My assessment indicates that I am an “iD” style of management. Some of the advantages is that I enjoy are developing

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