Quality Assurance: A Case Study

In an essay of 1,200 words, provide your assessment, with recommendations, of how the United States, as a country, can best manage quality assurance in the health care workplace going into the future. Questions to consider include:

Quality Assurance/Performance Improvement (QAPI) “an initiative that goes beyond the current Quality Assessment and Assurance provision, and aims to significantly expand the intensity and scope of current activities in order to not only correct quality deficiencies, but also to put practices in place to monitor all nursing home care and services to continuously improve performance”.

Outcomes are used to evaluate care within the realm of healthcare. Advances in quality of care are related to feedback, which is performed in quality improvement (QI). According to the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (2011), “quality improvement consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups” (p. 1). With the desire for excellence, QI is an essential component to the advances in quality healthcare. QI is versatile, for it can be applied to various scenarios, such as a plan of care for ventilator-associated pneumonia prevention.

Quality Assurance In Mosby’s Medical Dictionary, Quality Assurance is: “(for health or related reasons) a pledge to the public by those within the various health disciplines that they will work toward the goal of an optimally achievable degree of excellence in the services rendered to every patient” (Mosby’s, 2017, p. 1593). The medical assistant (MA) can ensure that the Quality Assurance (QA) standard for the outpatient clinic is met through a QA system. Quality Assurance can be achieved through a planned set of actions designed to provide the end-user with the product they expect to receive.

Quality Assurance and Performance Improvement (QAPI) communicates the following five elements: design and scope, governance and leadership, feedback, data systems and monitoring, performance improvement projects, and systematic analysis and systemic action. The purpose of this paper is to communicate issues surrounding these topics, as well as aging problems. Are the topics evidence based? Do they have supporting documentation to put them into practice at various facilities? Can executing the aforementioned items make a difference at institutions? Now, start the journey to see how each section can be applied to your workplace.

When it comes to patient protection they should be provided with protective aprons and a thyroid collar at all times. Every precaution should be used to limit the radiation exposure while in a dental lavatory In order to ensure that the x-ray unit is working properly there should be quality checks, specifically on the x-ray unit itself and the patient shielding equipment. Quality assurance checks will make sure the patient is getting the lowest dose of radiation possible , by keeping the radiograph unit at full functional capacity Standardized protocols and techniques that have the suggested limitations for taking x-rays should be used to optimize the amount of exposure a patient receives. The tooth structure and positioning of x-ray tube

According to the Agency for Healthcare Research and Quality (AHRQ) (2011), any error should not be taken lightly especially when harm is sustained. First, the internal notification should be initiated and inform those who need to be aware of the event such as manager, physician, patient safety officer, risk management, and pharmacy if the event related to a drug (AHRQ, 2011). Second, the external notification, which requires reporting the error to the proper organization to follow through such as Department of Health (DOH), Error Reporting Program (ERP), or The Joint Commission (TJC); this report will alert other organization can take the appropriate precautions to prevent the occurrence of similar events (AHRQ, 2011). The third step in creating a blame-free culture is to investigate and analyze the event, then learn the proper method to communicate with the employee, the patient, and family members, if they witnessed the incident (AHRQ, 2011).

The patient’s perspective is measured as a high relevant. Patient’s opinions are very important with respect to the implementation of quality assurance. Most important thing is patient’s satisfaction as a multidimensional concept. The best way to develop a conceptual structure of quality of care seen through patients eyes. The qualities of care derived from performance score it can serve as an outline for QA and QI program from patient’s perspective. It is very important analysis the patients priorities.

With the expected growth in the allied health sector in the coming years due to increased patient care demands, healthcare organizations in the United State will need to take steps to maintain a high quality of care. These steps will include ways to ensure that well trained staff are hired, adequate new staff on the job training and orientation, continuous review of policies for improvements in safety, care, risk management and quality assurance. In addition to focusing on the integration of the incoming allied health personnel, healthcare organizations are expected to review how care is currently provided, and find new ways to provide care and meet the great increase in demand for care.

This also extends beyond the hospital campus and into long time care and hospice care as well. The cost and quality of care has seen major changes and the decline of quality care have dipped in recent years. Applying these medical error reports to the latest quality assurance reports will assist management and hospital leaders to make better decisions, keep the patient needs, and care as the drive for success. To conclude, justice is usually a value that all physicians should comply with, it can actually help build patient relationship trust therefore creating stronger bonds and a better network.

Analysis: The Quality Assurance Department has just notified me of a possible problem with one the toys included in the elementary toy collection. During routine testing, the Quality Assurance Department has detected small amounts of lead included in the toy collection; the whistles are slightly above the U.S. legally acceptable limits for the children ages 7 and younger. Effective on February 10, 2009, section 101 of the Consumer Product Safety Improvement Act sets new limits on lead content in any children’s product as defined in the Act. Generally, beginning on February 10, 2009, any children’s product that contains more than 600 parts per million (ppm) of lead in any part that is accessible will be treated as a banned hazardous substance (Total Lead Content, n.d). The whistles are scheduled to be shipped to schools in South America at the end of the week, unless we decide on a different alternative that will be provided in this report.

There is the question whether this will spare the charges of conversion and also there is that eminent risk that every rep will in turn need to be edited in any case in order to be able t include or change something. Most likely they are reps that are not more dynamic anyway. This will in the same way allow the clients to wing up more acquainted with the brand new framework.

I believe that the business I work for would benefit from slightly changing the process of delivering call quality feedback/coaching to agents.

The phrases “quality assurance” and “quality control” are frequently used interchangeably to refer to methods of ensuring the quality of a service or product. These phrases, however, have different meanings.

Many regulations require audits (inspections) to be conducted by the quality assurance unit (QAU) to ensure the integrity of non-clinical studies. Although these internal audits are required by various regulations, they are intended to be used internally to improve operations, not by regulators to view a company’s dirty laundry.