Quality Control

1380 Words Aug 28th, 2008 6 Pages
Quality control paper
Quality control is a critical concept in every industry and profession. The survival of your job and of your company depends on your ability to produce a quality product or service. For most people, quality is associated with the idea of a product or service that’s well done, looks good, and does its job well. Quality product is one that lasts, holds up well under use, and doesn’t require constant repair. A quality product or service should meet a high standard in many areas, such as form, features, fit and finish, reliability, and usability. As products and services evolve, consumer expectations tend to increase so that yesterday’s quality product becomes tomorrow’s junk. Quality revolves around meeting customer
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In quality control terms, conforming means that an item meets customer specifications, and nonconforming means it doesn’t. You inspect your product or service by measuring one or more of its properties and comparing the measurements to customer specifications.
Although inspection can ensure that 100 percent of the products or services delivered to your customers are good, it can be a very expensive process, especially for high-volume, low-value items. Also, inspection is impossible for items where testing can damage the product.
The introduction of a quality control process into an organization can be a major shock to its system. The following components are crucial if you want to lessen the shock and gain acceptance within your organization. Advertise acceptance of the program from important stakeholders within your organization. Communicate the reasons for the change and the benefits it will bring to everyone in the organization. Train employees in the new ways of the organization. You want workers doing the right things consistently because success helps to gain support. Like most other changes, quality control is best introduced in small bits. One way to do this is to create a pilot project that allows you to make a small change to a small part of your process to see the change’s effect. If the results are good, you can implement the change on a wider basis; if the change is bad, you’ve limited the damage done.
As an example I made a small research on Quest
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