Quality Issues in Project Management

(b) Our Project Directors par¬ticipate directly in projects. They take lead roles in perform¬ing complex tasks and preparing deliverables. (c) We prepare frequent interim prod¬ucts, such as outlines of deliverables, punch lists, and so forth. Project Managers review these items to provide early feedback to staff members, and to help focus their efforts. (d) Major interim and final audit findings are subject to independent QA/QC reviews. These reviews are standard at EYP, and do not impede the timeliness of our work. Our internal quality control system is based on the principle that en¬suring high technical quality throughout a project also ensures com¬pliance with budgets and schedules. (e) We use systematic quality checks, including standard operating pro¬cedures and check¬lists. (f) We build peer review into projects wherever appropriate. (g) We apply high standards of editorial quality to all deliverables, to ensure that our findings and recommendations are clearly articulated. (h) We carefully manage working files, to help support QC reviews at each stage of a project.

1) Importance: The project must have the senior management buy in, without this a project will fail when problems first arise.

Senior leadership must determine and direct the level of quality that is acceptable within the organization. Leadership should prioritize areas of quality and use data based on benchmarks from other facilities. (Dlugacz, 2006). In addition the author states there are some important areas that must be monitored for quality. Compliance must be followed by leaders and all

Project Quality Management| -Cost Benefit Analysis -Cost of Quality -Control Charts -Benchmarking -Design of Experiments -Statistical Sampling -Flowcharting -Proprietary quality manage- ment methodologies -Additional quality planning tools (Brainstorming, Affinity Diagrams, Nominal Group Technique)| -Cost benefit: Looking at how much your quality activities will cost. -Benchmarking: means using the results of quality planning on other projects to set goals for your own. -Design of experiments: is the list of all the kinds of tests you are going to run on your product. -Total Quality Management (TQM): Everyone in the company is responsible for quality and is able to make a difference -Continuous Improvement (Kaizen): constant process improvement in the form of small changes -Just-In-Time(JIT) -ISO 9000: Companies document what they do and they do what they document

Accorfding to the simplilearn website, Chandana mentions that "PRINCE2 is a business approach that suggests a structure to be followed while managing projects towards effective results" (Chandana). That quote means that the method is used

Project quality is concerned with two ultimate goals i.e. efficiency of processes employed in the implementation of the project and ensuring the quality of the end-product, So that the product is “fit for use” and covers all the needs of user and its cost effectiveness. PMBOK recommends suggests employing quality planning, assurance and control for quality implementation of the project. In simple terms it is necessary to produce a quality product that the projects are being run with quality. That is why experts of the fields believe that quality of project guarantees the quality of end-product (Windmüller, 2013).

Quality metrics are very important components of any project process. In essence, the metrics are important indicators of the overall progression of a project. Using the quality metrics, it is much easier to establish the proper corrective steps needed to be taken for a project. The Pizza Delivered Quickly case study made up of several phases that have been subsequently subdivided into six subsystems. There for, the overarching efficiency of this project is reliant on the integration of very important quality metrics. This type of a framework will facilitate for the project assessment and also it’s positioning towards the primary organizational goal of improving performance. All the subsystems of PDQ can profit greatly from the PMLC models. The logistics subsystem can be trimmed greatly by using the agile project management methodology. In addition, PMLC models like the traditional approach can be interspersed into all phases of the whole PDQ project. Quality metrics are very important barometers, which can be used to trim the capability of the new computer systems for PDQ. The aforementioned conditions form a crucial aspect of analysis in this case study. The analysis also centers on the materialization of the trigger results and the pertinent PMLC models for multiple projects in the case study.

“Perform Quality Assurance (QA)- The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used” (Project Management Institute, 2013, p. 227). The task begins with development and continues to

At the very outset , it is important to state that there is no so called best or correct structure for quality improvement. More importantly is the institutionalization of Quality improvement with clear delineation of oversight roles and responsibilities as well as accountability for undertaking various Quality Improvement (QI) activities. Different environments calls upon different types of structures, for example what operates in centralised organizations may not work or equally effective in case of decentralized organizations. Awareness about quality aspects needs to be for the entire organization cutting across the levels and departments. To the extend possible there should be quality objectives for each and every activity and or operations

Task verification will be used to check technical or design activities to confirm adequacy of outcomes in meeting the project needs and professional standards. The appropriate level of verification will

PRINCE2® (Projects in Controlled Environments), is a widely used project management methodology that navigates you through all the essentials for running a successful project. It provides project managers with a practical roadmap from conception to close.

Review (Quality Control): Usually performed by a senior member in the engagement team, processed evidence is reviewed to confirm compliance with policies and procedures. This step is also called the quality control or “QC” phase. The quality of evidence can be verified by placing certain checks on the processed evidence such as – all hidden data extracted, no missing files, correct redactions etc. Once quality control is performed, evidence can be used to create a production. QC is usually performed using SQL server stored procedures.

Project Quality Management – identifying and following quality requirements, and audit the results to ensure quality control measurements to provide a quality product/service.

iConsultant is committed to implementing appropriate quality management systems and processes to enable the delivery of the highest practicable quality products and services. Dyson Limited engaged iConsultant to strategize a total quality transformation for the company to overcome its current quality challenges and hone its competitiveness in the world market.

Quality studies are made at Quality Assurance Division. The examples of the proactive quality assurance activities can be seen below.