Quality Of Products Offered Made With Materials From Independent Suppliers

Staff need to be one of the first and most important groups. A Manager running a 24 hour service must recognise their staff are the promoters and advocates of the service in a Managers absence, next would be the service users themselves.

For this project, I have decided to open a coffee shop that serves regular and specialty coffee, and small pastry items that is located in a prominent neighborhood near a train station or a high foot traffic area. Coffee has become a popular beverage where it is not just needed in the mornings but throughout the day, whether they are on their way to work or just to sit and relax. I am a coffee drinker myself and it is uncommon to find a coffee place that has a warm, home feeling atmosphere. It is important to have one of these types of coffee shop in any neighborhood. My goal is to provide every customer coffee and pastry whether

North of Manhattan, a good cup of coffee is hard to come by; the taste is lacking in strength and not much thought is put into its production. Profit-seeking coffee chains like Dunkin Donuts and Donut Delight are widespread and lack in quality. More often than not, coffee is a $3 afterthought of dessert, rather than a delicacy in itself. Lorca cafe, situated in downtown Stamford on Bedford Street, appreciates the artistry and skill that must be employed to brew a decent cup of coffee. Spanish and western-Mediterranean influences are uniform throughout the flavors and venue. The chic, modern atmosphere is equipped with ample power outlets to provide the perfect workplace for the productive

I gathered my information from Dunkin’ Donuts shop on the Third Avenue. Dunkin’ Donuts is one of the largest coffee shop chains in the world. I chose this because it is close to our house. When I first walked into the shop, I heard Chainsmokers’ Closer song. It was also a quiet place sometimes where you could just sit and relax. It is a small place with limited seats. There were only three small tables and a long table. The place is air-conditioned, so it is cold. There is also free Wi-Fi, so the customers will not get bored while they are waiting in line or drinking their coffee. There is also a Baskin-Robbins inside the store, so it is not only a coffee shop but also an ice cream shop. I wanted to interview one of the staff, but they were busy. I ended up interviewing an old woman because she was sitting with me since there were limited seats. She is 71 years old and originally from Mexico. She was 23 years old when she moved here. She is married to a Mexican too and they had three children.

The sales person along with the CEO are responsible for bringing in new business and the administrative assistant is responsible for processing payroll, accounting functions and providing general administrative support. All other employees are hired on a contractual basis and are always billable to one or multiple clients. The recruiting and labor strategy for this company allows for low over head costs and high productivity. They strive to hire mid-senior level individuals that have the ability to please the clients they serve and support internal functions when needed. Everyone who is hired has to be a team player and be able to work toward the companies goals.

Patrons like myself stood in line scanning the café for empty tables and available seats. The arrangement of the tables in this area allowed for more seating flexibility and appeared to lower social boundaries between customers while encouraging interaction between members of cliques and individual patrons. Armed with my laptop and cappuccino, my observations occurred from an empty table in the center of the café.

The future of this cash register without more user and customer friendly components has a limited lifespan. Today’s merchants want an all-in-one register that reads cards, has bigger displays, and makes record keeping more

Examples of these groups in the grocery store is customer service, grocery, pharmacy, deli, bakery, meat, and produce. Each of these departments have a manager and an assistant. Along with managers most of these departments have one if not two team leaders, varying in title and description. All of these positions, through the proper channels reports to the store manager. Publix is one of the rare places that the focus on customer service is so high that there is power given to even below management associates. I interviewed Vanessa Cox, Customer Service Staff for almost 12 years, at store number 475 in Hernando, FL. Vanessa and I spoke about her views on management and the affect that it has on her. Customer service staff is also a type of management. This is a front office position that takes care of what was known as the common area prior to 2005 and is now known as customer service. Vanessa spoke about the unbelievable pressure applied to staff to provide premier customer service. Publix has a guarantee that should a customer not be satisfied with their purchase Publix will gladly refund the item in its entirety immediately. As customer service staff it is one of her main responsibilities to take care of these types of issues. Publix management give Vanessa the power to take care of the customer to a great extent with having to ask permission. Vanessa has had many opportunities to move up in management but for her the stress of the position is not healthy for her.

All with differing skills and levels of experience, to allow a service to be provided efficiently and effectively. Each member of the team has a purpose and a function within that team, so the overall success depends on a functional interdependency. There is usually not as much room for conflict when working as a team. The team also does not rely on groupthink to arrive at its conclusions.

Lollicup is a “hip” boba tea café that provides delicious drinks as well as a great environment to spend time with your friends or loved ones. It’s been around for several years as a popular hangout location for many, yet it never fails to bring new things to the table. With a strong presence on social media, Lollicup is always on top of the trends. The new rustic décor creates a simple ambience, and board games, music and books encourage the lively environment. Key to the college and local communities, the shop is a popular venue for many fundraisers and philanthropic events as well as different promotions on social media.

Design (see the map): It was easy to identify the physical boundary of the coffee shop. It is a rectangle area with a walking hall at the middle that connect the main area of the bookstore with the entrance/exit door to the Greene

4.3 The business employs 20 members of staff: 9 direct sales staff, 3 internet sales staff, 2 cleaners, 2 delivery drivers, 1 accessories salesperson, and 3 part-time staff in the small accounts department. See appendix 1 for the organisational chart.

All of the ingredients were of the highest quality and freshness. To ensure this, the parent company came up rigorous standards for product uniformity and quality, which were to be met by all of their suppliers regardless of the region.

Customers also have the option of coming into the shop to purchase coffee and enjoy it in the inside seating arrangement.

Staffing consist of over a thousand employees working for us, there are tailors, Seamstress, cashiers, Security personnel that cater to the public, they work in the facility, they make sure each customer get the perfect fit. We pride ourselves on having the best quality product. We are devoted to developing innovative styles samples designed by varieties of other stores.