Questions On Health Care Services

As the healthcare system prepares to select a outsource company as its vendor for this project, what types of information should it give to and gather from each vendor under consideration?

Various internal and external factors influence quality management and outcomes in hospital organizations. One internal factor that affects quality management and outcomes is leadership within the organization. Leadership is important to have successful quality management outcomes because if the leadership does not support it, no change within the organization will be successful. “This commitment must be shared by the board of trustees and all senior clinical and administrative managers and understood that it is a long-term process” (Chassen and Leob, 2011). Leadership is one of the most influential internal parts of the quality management program. Leadership can either help the organization succeed with their support or help the organization fail if they do not support and follow

Marshall shows that health care organization has a direct and immediate impact in the life quality of the patients. It is clearly seen that the quality of services provided to the patient and operation of organization are included in the human resources functions. Good quality core includes treating patients with respect, involving them in decisions making about their care, taking their values and preferences into accounts, safe and timely services as well. Safety remains the most important service in health care organization because care is supposed to help, but not to harm. Human Resources play a major role which responds to the challenge of diverse organization by providing incentives or promoting best employees who do their best to gain patient satisfaction or concretize the company’s mission or goal.

Continuous and life-long learning- Unlike other professions in healthcare field one has to keep in pace with the updates going on, know the new technology,

Goal#1 AONE 2i Knowledge of Healthcare Environment: Work on assessing areas for Quality Improvement in the organization by attending various meetings related to quality

This IOM Report on crossing the Quality Chasm efficiently describes the method of work in health care system. The complete concept is based upon more knowledge, managing capabilities, monitoring and so on. The growing

Quality management is essential to the success of the quality improvement of the health care industry. “Management uses management and planning tools to organize the decision making process and create a hierarchy when faced with competing priorities “( Ransom, et al., 2008). Quality measures should have these goals: effective, safe, efficient, patient-centered, equitable, and timely care (Quality Measures, Center for Medicare & Medicaid Services, 2011).

Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned

Assessing the county population for a 4.31% growth in the over 65 age group (which is a low estimate, due to the large 45-64 group within the county), and including an additional facility for the Carter Village’s 110 new assisted living program, the number of available beds in 5 years appears to be 686, compared to a demand of 814. Although this facility appears to assist this problem, there still is a need for 128 additional beds for long term care.

The purpose of quality management in healthcare is a continuous process that improves health care performance and increase customer satisfaction. Within health organizations there are many entities such as pharmacies and clinics all of which need to provide quality services to their patients. Quality improvements are organizational strategies incorporating evidence-based practice to improve healthcare (Huber, 2010). Reviewing why and how the need for quality management in a health care organization will be discussed.

The way we practice healthcare and healthcare organizations are changing due to the pressure to reduce costs, improve the quality of care and to meet rigorous guidelines. This change has forced health care professionals to examine we evaluate our overall performance. Paradise Hospital, Inc. has not had any service improvements since 1995. A physician named Avedis Donabedian (2005) proposed a model for assessing health care quality based on structures, processes, and outcomes. He defined structure as the environment in which health care is provided. This is known as the organizational characteristics such as the measurement of staffing ratios and the number of hospital beds. The process is described as the method by which health care is provided. This represents the communication and interaction seen between doctor and patient. The necessity for the tests and procedures performed. The outcome is defined as the consequence of the health care provided, was there a desirable or undesirable effect.

Glickman, S., Baggett, K., Krubert, C., Peterson. E., & Schulman, K. (2007). Promoting quality: the health-care organization from a management perspective. International Journal for Quality in Health Care.

Livanage, Champika, Egbu, and Charles (2005) states that “Donabedian (1980) cited in Long and Harrison (1985) argues that the evaluation of the quality of health service involves the functional relationship of structure inputs, process, and outcomes.” They also stated that the characteristics of structure can potentially affect the care process ultimately affecting the care outcome. In this article it they also revealed that the relationship between structure, process and outcome that quality can’t be achieved by one domain but all of them play a major role in healthcare quality (2005). According to Shi and Singh (2015) structure, process and outcomes are closely linked as stated earlier. In order to have a good process the structure must

Time and again, hospitals are often called upon to improve the quality of its various health care activities in order to better serve patients and immediate communities. A quality improvement plan thus helps in the selection of high priority areas and the utilization of evidence-based practices in conducting the improvement (Berenguer et al., 2010). In view of the healthcare improvement needs of Sunlight Hospital, this paper seeks to classify and justify five measurements of quality of care in a hospital, specify the four main features in a health care organization that can be used in the design of a quality improvement plan, and suggest the salient reasons quality of care would add value and create a competitive advantage

Quality is something that every health care agency strives to achieve. The Institute of Medicine (IOM) suggests that health care organizations develop a culture of safety such that an organization's care processes and workforce are focused on improving the reliability and safety of care for patients (Groves, Meisenbach, & Scott-Cawiezell, 2011). In order to address an issue related to health care quality, it is important to look at the frameworks that will analyze an organization and identify opportunities to improve performance. The purpose of this paper is to provide a description of an organization and an analysis of the following: mission, vision and values, strategic plan, goals,