Questions On Quality Management Principles Essay

2016 Words9 Pages
For my project I choose the topic quality management principles because this is a key component in every business. Quality is an important thing to have when on the topic of business. Quality management has 2 definitions. First, quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Second, quality management is a systematic policy, method, or procedure that is used to ensure goods and services are produced with appropriate levels of quality to meet the need of the customer. Companies are always trying to achieve the highest quality because not only will it leave their customers satisfied and coming back for more, but it will also make the company as much larger profit. In business transactions, the opposing company does not want a product if the quality does not meet their demands. Companies may sometimes think that they can get away with making a certain product with a lack of quality to it, but it will affect them in more way than one. There are 8 principles to quality management. Each principle is as important as the next principle. There 8 principles include: Customer focus, leadership, involvement of people, process approach, system approach to management, continuous improvement, factual approach to decision making, and mutually beneficial supplier. Quality management principles in a very complex topic, but I am going to break it down in this paper to make it easier to understand. Quality management
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