Questions On The Consumer Feedback

Asking for feedback, good or bad and then act on that feedback to ensure things are enhanced for the customer.

Customers complaints and feedbacks are very important to any organization it helps the individual organization to improve its product and services.It also helps to introduce something new in market.It could help the organization how to improve customer

Customer satisfaction is always the ultimate goal of Baderman Island Resort; therefore feedback plays a critical role in implementing beneficial changes. Allowing employees to provide feedback for management review helps employees feel important and valued. Customer feedback provides an opportunity for management to spot possible weaknesses and areas in need of improvement. With three different methods of feedback and review: management, employee feedback and customer feedback management increase the opportunity for positive changes and increased repeat business and increased revenue.

The purpose of feedback is to let me know what I am doing is correct or indeed incorrect as the case may be sometimes. It’s as useful to know you are doing things well and in the fashion expected as well as the areas that require amendment or improvement.

Using feedback as a strategy will create growth within the organization both professional and personal.

Feedback- This area refers to the ongoing information that employees receive in the performance of their jobs. At my job, we receive feedback, letting us know that we exceeded the standards for call wait times or if we have not met this standard. Feedback also goes back to the management in that they become aware of the situations.

* Positive feedback is important in driving a potentially dangerous or stressful process to completion.

Positive feedback is easy and motivational it is as easy as telling a co-worker “job well done” (Employee Feedback-How to Build Staff Morale and Grow Your Business). Thank people for a job well done. “Thank You” takes very little effort feeling valued and appreciated helps moral and self-esteem. Congratulate a person for taking initiative and for solving the problems for others. Discuss career opportunities even if they are outside of the current workplace. Celebrate successes as a team.

Customer feedback – obtaining customer feedback is essential to the company. Without keeping up to date with our customers, we cant be sure that we are meeting their expectations. We will send out surveys via emails and post. Also we will send out regular brochures updating our customers of any changes that may benefit/effect them. We will also call our major customer's regularly to see if there is anywhere we need to improve.

Feedback by customer- I think it’s essential to have a record of all the customers with their feedbacks and at the same time a log of happy and complaining customers depending upon it. A feedback message or a call should be included after the attending to their question is completed. This way we can increase our productivity.

4. Get feedback from customers, suppliers and other key business partners; consider using interviews or surveys in areas such as customer satisfaction.

A feedback system is a critical factor in determining the success of e-business (Masclet and Penard, 2012). Feedback systems can also be called word-of-month communication which expresses customers’ perceptions and experiences after they receive the products from the marketplaces.

Capturing feedback is extremely useful during the development of stages for new products and improving and updating an existing product user-friendly, and sometimes the organization is merely trying informing about a product. Therefore, organization use surveys to receive product marketing results and Almost every site that possibly to purchase products usually inquire you to complete a survey or give a product review. The survey response is used to improve customer service and providing feedback on their experience.

Feedback from the staff helps the organization in smooth running of business. When the top management know what staff wants. Then only they can provide the customers with good service. RCB believes that it is important to provide staff with general feedback opportunities which is consider to be very important. Feedback from the staff helps the RCB to find out the demographics of such as age and gender which help generating higher revenues. RCB has done this survey after every year to know about the interest of staff. Sometimes these surveys in which staff interest help in take a change to increases the profits. RCB doing these surveys mainly for to

Complaints give you valuable information about what’s important to people and what they’re willing to spend money on.