Questions and Answers on Communication

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COMMUNICATIONS CHAPTER QUESTIONS How does e-mail benefit an organization? Email is already a standard form of communications within modern business organizations. It allows employees to communicate with one another internally and with clients, partners, and vendors externally in a highly efficient manner that is also storable and retrievable for future reference. Why might an organization limit how employee use e-mail during work hours? Organizations typically limit non-work-related use of resources, including Internet and email communication systems. One reason is to limit wastes of work time on personal matters. Another reason is to reduce the network traffic that could slow down necessary applications. In certain environments, organizations might limit email use because it could expose proprietary information or create liability issues, such as in public organizations whose emails are discoverable through the Freedom of Information Act. What is an e-mail's path once it leaves an organization? Generally, emails are stored on internal servers within the organization as well as within external servers and on those of Internet hosts and communications companies. They are then transmitted to their eventual recipients. What is the effect of instant messaging on organizational networks? What are benefits and drawbacks of using instant messaging in an organization? Instant messaging allows employees to communicate in a seamless way while at their computer

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