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Queuing Theory: The Mathematical Study Of Waiting Line

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Queuing theory or queues is the mathematical study of waiting lines. The queue lengths and waiting time can be predicted when a model is constructed in queuing theory. There are three of characteristics of queuing theory which are firstly isthe arrival or inputs to the system such as the population of size, behaviour and pattern or statistical distribution, the second of the characteristics is queue discipline, or the waiting line itself include whether it is limited or unlimited in length and others and lastly, the service facility which include its design and the statistical distribution of service times.

The first major characteristic of arrival process which mean the size of the population which is considered either essentially infinite or finite. Infinite …show more content…

Poisson distribution is also known as a discrete of probability distribution which often describes as the arrival rate in queuing theory. The last major of characteristics is waiting line. For characteristic of waiting lines is a queuing discipline when the first customers in line receive the first service and known as first-in first-out (FIFO) rule. The third of characteristics of queuing theory which is service characteristics that have some major such as basic queuing system designs which classified in terms of channels number and phases number. In basic queuing there have single-channel queuing system which mean a service system with one line and one server, multiple-channel queuing systemwhich mean a system of service that have one waiting line unfortunately have several servers, single-phase system which is the customer receives service from only one station and then exits the system and multiphase system which is the customer receives service from some stations before exiting the system. In service characteristics also have service time distribution which is the arrival patterns can be either constant or random. According to (Mital

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