Quiktrip Business Scenario

Target is one of the largest retailers in the United States. Target wants to be able to give guests better quality products for a cheaper price. They also want to be the one stop shop. Target relies on their team members to keep

Trader Joe’s has great workforce management practices and its employees enjoy what they do. They have cheerful attitudes and are more than willing to assist customers with anything in the store. Trader Joe’s employees are engaged in conversation with the customers that shop in the store and make the customers aware of any new or exciting products from them to try. The positive behavior of these employees is due to the compensation and benefits each employee receives, which is far more competitive than other grocery food stores. Trader Joe’s has also created an environment where employees feel valued and know their opinions matter to the growth of the

This paper is intended to explore the work ethic and value of Trader Joe’s as a company and their employees. Hands-on top managers have always been insistent in the company. Now, CEO Dan Bane created the values to reflect on the original traditions of its founder. When reading through the accomplishments of this grocery store, I was pleasantly surprised that they have managed to keep their integrity during their growth. Being a customer at Trader Joe’s myself, I find myself thinking about all the good experiences I have had every time I visited the store. Trader Joe’s has grown from a “mom and pop” grocery to a worldwide chain. Their integrity for selling a good product at a good price with great customer has proven them to be one of the grocery stores to be in high completion with other retailers in their genre. Their focus on giving their customers the options of different goods and the smiling faces of their friendly employees has risen them to a higher level of grocery shopping.

I want them to feel as if they are part of the team. I must listen to them and be open minded to their viewpoints. I need to be able to respect those viewpoint as well. Second, I feel I need to be fair as a leader. I cannot be bias to one employee over another. I understand that I will have employees that will do more for me and they are the type of employees that will get the recognition they deserve however I cannot favor them in a way that it makes others resentful. As a leader I also think it is my duty to serve and help those within our work community. Meaning that I need to have my employees back and I should have their best interest in mind over what is best for just myself. If I do not have happy employees then they will not be doing good work and that all comes back on me and reflects how I am as a leader. You can either, take the bull by the horns and lead or you can ride on the back of the bull and be bucked off! The last thing I feel I need to be as a manager is to be honest. If I am not an honest person I will never have the respect of those I work with. No matter the situation good or bad I need to be upfront and just let them know the truth. (Heathfield,

Starbucks was bought out by current CEO Howard Schultz in 1987. Since then, Andrew Harrer (2012) reports the company has grown to operate over “17,244 stores worldwide” (para. 1). Fortune (n.d.) reports in its yearly 100 Best Companies to Work for that Starbucks employs “some 95,000 employees”. From only a handful of stores in 1987 to a billion dollar franchise today, the success of Starbucks is due in great deal to their corporate culture, specifically how employees, or as Starbucks calls them, partners are treated. Joseph Michelli (2007) echoes this sentiment, “A great cup of coffee is only part of the Starbucks success equation” (p. 767).

The way we handle employees at work is another example. If you have to reprimand and an employee the way you go about it says a lot about you. If you are loud and yell at the employee it says you don’t respect the person as an employee or a person in general. You are telling that employee that they are basically useless and you don’t want them around. If you reprimand the employee but do it in a positive way that says you respect the employee and you are just trying to help them learn from their mistakes. That shows them that they are part of the team and you are willing to work them until they understand what you expect of them.

Costco is a recognized and successful retail chain including several locations, glowing feedback, and a wonderful overall reputation. Known by several audiences to be considered a “big-box” store, Costco offers various products in its stores at low, discounted prices, accompanying a membership card. Before and after researching this company, the author of this paper has heard exceptional feedback regarding the company for its initiative to keep prices low, employee morale high, and customer satisfaction to be one of its top priorities. Within this body of work, the author will dissect and discuss some of Costco’s stakeholder perspectives and how some of the perceived initiatives may help aid the company within its

Some of the areas that get affected by global economic circumstances include investment, access to supplies, compensation of employees, hiring of employees, operations, social issues, labor practices, output, marketing, and expansion to new markets. This paper examines the impact of the current global economic and financial conditions on staffing, compensation, operations management, social issues, and labor practices of Costco. The business reality is that the current global economic and financial conditions have not led to cuts in compensation of employees and the slimming down of some of Costco’s outlets as it is the case with other stores such as Wal-Mart. Hiring has also not stalled and labor practices are now being carefully observed to minimize litigation costs. Additionally, contentious cultural and social issues are steered clear of as a way of avoiding any disturbances to an already unpredictable business climate. Costco’s operations management has assumed a leaner outlook with emphasis on quality services from smaller workforces.

The Chipotle Mexican Grille opened its first store in 1993 beginning a new category in the restaurant industry known as “fast casual” (About Us, 2014). This new category featured the “highest quality raw ingredients, classic cooking methods, and distinctive interior design-features that are more frequently found in the world of fine dining.” However, aside from the normally long wait in lines, an order could be taken and served in only a couple minutes. Currently Chipotle operates more than 1,500 restaurants internationally. The following pages will present a balanced approach to the effectiveness of Chipotle’s strategy analyzing financial performance, customer satisfaction, employee/learning and growth, and internal process.

This is due to the fact that customers are forced to buy in bulk. A strategy taken by Costco wholesales to increase store turnover and profitability. Additionally, to increase its market influence, Costco has added services such as automobile, gas, optometry, pharmacy, and printing at very low prices in the past decade. “What’s better than to rotate my car’s tires, fill my prescription, gas my car, all the while I am finishing my shopping”, a dad might say while shopping at Costco. Finally, unlike any other mega-retailer, Costco has included its own employees as primary target market. By respecting the employees and paying them high wages, Costco has created a positive feedback loop for itself. Highly paid employees will have high loyalty toward the company, and they will shop at Costco for their needs. At the same time, due to their high loyalty, staff will provide high quality customer service for common customers. This generates positive word-of-mouth advertisement leading to an increase in membership sig-ups translating into higher profits for the company (Ingram, 2013).

The ABC Travels Services are really lacking behind when it come to customers services care, it's really absurd when a client or a customers is really finding it difficult to reach the customers services line. The ABC Travels Services need a proper update when it come to the customer care. They are to be ready at all time when a customers need to reach them on the help lines and waiting for ages before the person is been answer is not a proper way to care for the customers.

He (2001: ) further mentions that “it is the people who work in the business that really count. Treating employees badly...will inevitably come to haunt us in the long run”.

This book helps define how management practices and styles, organization policies and procedures, and employment laws impact employee relationships. It offers ideas toward developing a more satisfied workforce and a company more informed about some of the more common employment

Over centuries humanity have progressed to be where the world stands today through the hardship of improving and development the country using countless of manpower to achieve their specified target. Everyone played their part in order to develop their nation to greater means. The people who mainly contributed their strength, pouring their heart and soul at work are the workers or also better known as ‘employees’. The employees are the means that is required in order to drive an organization. Without them, an organization would not even be an organization as there is no one to keep it running which implies that employees should not be taken for granted. In the modern world today, question arises regarding the mistreatment of employees

The staffs measure how far a truck can go with deliveries from distribution centers in one day. And then we set up the stores nearby the distribution centers. “Many retailers build a store and then figure out the logistics - we do the reverse. Retailers here have warehouses - once a product enters them, the retailer owns the inventory.” Wal-Mart uses a cross-docking strategy”. It helps improve the speed of flow of the products, and reduce the amount of fished products inventory. Second problems about sourcing staff, Michael Bergdahl presents” Wal-Mart 's strategy for staffing is different. Wal-Mart a hire people for attitude and then teaches them skills” We are planning and preferring hire inexperienced people, unemployed people, >50 year elderly and disabled people. The reason 1, we would rather train inexperienced people in their culture and promote from within. Reason 2, based on unemployment rate, we prefer to give a job opportunity to unemployed people. Reason 3, we hire disabled people, express our company’s humanization and pay attention to vulnerable groups. The data from “Meet The Average Wal-Mart Shopper”, it said “the average Wal-Mart shopper is a white, 50-year-old female with an annual household income of $53,125.”( Hayley, 2014). Wal-Mart is not a targeting in nobility; we are targeting the low-income and