Radio Shack
As the economy continues to be unstable companies, large and small, are making decisions to reduce their workforce. This is a daunting task that has to be handled delicately. When companies begin the process of reduction, even if the staff is aware, the communication must be honest, open and appropriate. If a company is a large retailer there is more at stake than just the current financial situation. The employees can become customers and advocates for the business. They can also become the customers of the competitors and communicate to others the bad experience. In 2006 Radio Shack was on a turnaround plan (O’Rourke, 2010). This plan included a reduction of workforce of about 400 employees. Employees were aware
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Communication training would need to focus with the leadership teams. The training would need to include how to handle questions from the staff that are remaining. The communication training would also need to include how to respond to letters, like in the Appendix, from the former employees. Even in technology companies, email technology may not be the best source for providing information about job loss. Although email is efficient, it does not give the much needed personal input during this type of experience. In a study completed by Krapels and Davis (2000) about communication training in corporations, the classroom was viewed as the efficient way to teach communication skills. This environment allowed for book study as well as role playing for better understanding what should be said, not said how to say it. This may cost money to bring in an instructor, but could possibly save time of trying to fix situations in the future.
Apologizing to former employees When a company makes a communication error, they must decide whether or not they are going to choose to fix the situation. When the USA Today and New York Times are reporting about the mistake that was made, this might be a strong indication the issue needs to be addressed (O’Rourke, 2010). There are a couple options to communicate with the former employees, but the most important part is to send
Magna Carta, which means The Great Charter in Latin, was a key document created in 1215 in order to keep the kings from abusing their powers. Before it was established, the kings were above the law. For example, if a noble asked a king to pay for the firewood the king cut down from his land, the noble could be thrown in jail simply because the king wished for it to happen. In 1215, the nobles and lords became tired of, the ruler at the time, King John’s ways, so they started a rebellion. After the capture of London by the nobles, King John felt threatened and therefore started negotiating with them.
People redundant can help the business to cut costs, but there will be not enough staff to work in the supermarket, which some service can’t be carried out to customers. But because firing some staffs can help cut a lot, so they may need to take action.
Layoffs are not always the best solution for a decline in company profits. A business must resolve the conflict that exists between their responsibility to meet economic targets and the ethical responsibility of non-maleficence. Furthermore, it must be determined if the layoffs would even maximize stakeholder welfare from a utilitarian perspective (Arce & Xin Li, 2011).
Fast Serve Inc. is a 25 million company, which employs more than 350 people involved in the direct marketing of branded sports apparel. The company decided to open two online marketing and 10% of the workplace was moved to manage the online distribution. After several months, the company noted that they were being affected by this last measure and was going to have to take steps to ensure that the Company is not affected. I am the senior manager in human resources department and was given the task of having to choose three of six employees for layoffs. As responsible leaders and
I am a shift leader for Walgreens Inc. I work at one of the financially worst stores in the district. The possibility of the store being close is even greater because the store cannot meet sale goals. Naturally, the heaviest burden is places on the team members. For example, team members losing hours, causing team members to lose sales, more responsibility placed on team members, and less chances for team members to recharge and relax. Eventually, these changes in the workplace dynamic could cause severe reductions in team members’ morale, in an otherwise normally positive and happy staff. Therefore, in this paper, I will provide ground breaking research that explains the issues of low staff morale and propose ideas for coping
The board of directors has asked that you provide a 750-word report detailing your strategies and recommendations to overcome the workforce shortages and to improve employee morale. The strategies and recommendations should be as specific as possible and include the resources needed for implementation. Your primary text and journal/website research must be used as a reference to support your analysis.
Radio Shack was established by the brothers, Theodore and Milton Deutschmann in 1921. The brothers first began by opening up a ham radio shop in Boston, which then they later began to call Radio Shack. They chose the name because their radio equipment was stored in a small, wooden house which supplied ship owners with ham radios. In 2001, the company bought a building downtown Fort Worth where their headquarters has been located ever since. Radio Shack’s headquarters is in the Tandy Center office towers. Radio Shack had the approach of reaching out to people and becoming a bigger company, but failed numerous times. That led the company with the only option of having to share space with Sprint hoping to obtain better ideas of management.
he retail industry is in the middle of an unprecedented economic crisis. All retailers are trying to figure out how to cut costs, retain customers, conserve cash and more importantly stay in business. Recently, the National Retail Federation (NRF) polled readers of its SmartBrief asking them what was on top of their mind. Loss Prevention (LP) came in second only to the overall economy! It is no surprise given that every dollar saved from retail shrink is a dollar added directly to the bottom-line. Looking back in history, we have seen tough times like these are conducive for higher shrink numbers. This is mainly due to retailers cutting down
With everything that we have studied during this class, I found that keeping an open mind and thinking outside the box is the easiest way to approach certain situations that require a special need for communication skills. "Although, our communication skills will always change throughout our lives because of our constantly changing self-concept and perceptions. I have been using strategies like actively listening and proper assessments, as a way to achieve a flexible style effectively communicating. To me, good communication skills with a positive attitude open the doors to a successful career that is beneficial to any organization, but more importantly a way of knowing and understanding those around you.
It is a circle that is hand-drawn in one or two uninhibited brushstrokes to express a moment when the mind is free to let the body create.
Staff cutbacks can leave the surviving employees feeling demoralized, bitter, angry, and in shock. One role of Human Resource Management is to act as an employee advocate. In a time of workforce reduction, communicating with employees as well
Communication skills are a critical component of any career field, its main purpose is to transmit a message so that it is clear. Communication can be used to
The downsizing of a company can affect employees before, during and after it occurs. Employees usually know of a possible downsizing, care of the almighty grapevine, months before it is supposed to happen. Thus, employees may become paranoid and self-absorbed, and their top priority is their own career rather than the bottom line of their employer. This causes them to be unfocused and prevents them from performing their jobs efficiently. Many workers would also be perfectly willing to stab their peers in the back in hopes of keeping their job. Usually when a downsizing is complete, the company is at an all-time low. This is due to the fact that in almost every merger, acquisition or downsize, employees are faced with uncertainty about their jobs before and after the restructure. After a large percentage of downsizes, ten percent of the remaining workforce will easily adapt to the change, while another ten percent will never adapt. Workers who survive the downsize often have feelings of anger, fear or distrust. Further internal problems result from employees who survive with the company, but cannot adapt to their new settings and expectations, and eventually quit their job.
According to Bloomberg, the retail sector is experiencing staff turnover rate of roughly 5% per month. In following the trend, Wal-Mart would lose 60% of employees on average (Mayer & Noiseux, 2015). Employees site multiple reasons for leaving voluntarily or termination due to lack of job training, and employee recognition Lieb & Lieb, 2013). Companies currently have less than stellar strategies retaining employees resulting in the high turnover rates, which affect profitability (Das, 2015).
Many companies look to salaries and benefits as the first places to cut back when looking to make changes that involve cost-saving. When this happens, it is inevitable that some employees will leave the company to seek employment elsewhere. The employees that remain, whether they stay voluntarily or because they could not find employment elsewhere, are often resentful. Motivation decreases, taking job performance along with it. Employees lose their company loyalty and may even become angry enough to purposefully sabotage the company.