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Essay Realizing Vision and Goals with Six Sigma

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Online mapping and driving directions have simplified reaching new and unfamiliar destinations. With a few simple inputs, one can map the best route, even avoiding toll roads or including scenic byways. Using an online mapping tool without knowing your origin or destination is useless, it cannot help determine the route and there are many roads which can be traveled. Goal achievement is also dependent upon an origin and a destination. A leader knows the organization needs to go somewhere, but in order to get there the leader has to envision where the organization should be and understand where it is today. Many times leaders are too eager to hop in the car and start the engine revving. Unfortunately, without a known destination …show more content…

These phases are critical to implementing and controlling solutions to address the goal. Gap Awareness A problem often appears from customer feedback that a process is not meeting their needs. Process gaps come in all shapes and sizes and customers have evolving needs and expectations. It is important to recognize the size of the gap and its impact to the customers and therefore the business before making the investment to improve the process. Process Improvement Project Charter The Project Charter is a formal recognition of the process performance gaps, scope of the effort, and statement of the goal to be achieved. It also establishes the team for the process improvement project including champions and sponsors of the effort. The Project Charter is a critical communication tool. Often times the questions about how a process should be performing and to what measure are undocumented. By taking the time to slow down and think through the key questions of what is being done and why it matters helps frame up the effort and motivates employees to common goals. Problem Statement A Problem Statement is formal documentation of the problem the process improvement effort will solve. It addresses the business significance of the gaps quantifying them through process metrics and KPIs (key performance indicators). Whenever possible, it is best to

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