Reasons for Communication

7908 Words32 Pages
1.1 REASONS FOR COMMUNICATION The reasons why people communicate is to (a) express needs (b) to share ideas (c) to build relationship and socialise (d) to ask question and share experience 1.2 HOW COMMUNICATION AFFECTS RELATIONSHIP IN THE WORK SETTING communication affects relationship at work place e.g. with colleagues, people using services, children and their families, help to build trust, understanding of individual needs, communication is used to negotiate, to prevent or resolve conflict and prevent misunderstanding. Relevant theories e.g. tuck man stages of group interaction (forming, storming, norming and performing) 2.2 THE FACTORS TO CONSIDER WHEN PROMOTING EFFECTIVE COMMUNICATION Argule’s stages of the communication cycle (ideas…show more content…
behaviour, children and young people protection,. Health and safety: keeping up to date with changes to procedures; keeping up to date with practice 1.2 THE EXPECTATIONS ABOUT OWN WORK ROLE AS EXPRESS IN RELEVANT STANDARDS the expectations of own work role as express in relevant standards are example national occupational standards for children’s care, learning and development (NOS CCLD), national occupational standards for learning and development for support services (NOS LOSS) in relation to duties and responsibilities e.g. role to support children or young people with educational needs , expectation to meet standards 2.1 THE IMPORTANCE OF REFLECTIVE PRACTICE IN CONTINIOUSLY IMPROVING THE QUALITY OF SERVICES PROVIDED The importance for reflective practice in continuously improving the quality of service provided and aiming to continually review progress to improve or change approaches, strategies, actions, benefits to children, young people. Setting and individual of improved performance e.g. enable learning to take place and practice to improve. Enables all relevant factors to be taken into account. Provides clarity, identification of learning cycle (KOLB) 2.3 HOW OWN VALUES, BELIEF SYSTEMS AND EXPERIENCE MAY AFFECT WORKING PRACTICE Personal values, belief system and experience may affect working practice through self-awareness of values, beliefs
Open Document