Recommendations for a Travel Agency

P1- Describe the travel and tourism component industries and provide examples of domestic, inbound and outbound organisations within them.

SUBMITTED BY: Amaresh Chandra Panda K H Gupta Mehul Shah SNDS Ramanish Sadhu Upasana Patra

You should develop information provided in P1. You need to consider why these links exist and why relationships are formed, explaining how they affect the organisations concerned. E.g.

The skill emphasis needed in a service industry such as airlines is mostly interpersonal. Recognizing the need for interpersonal skills, JetBlue designed the employee selection process to make sure the hired crew members fit into the culture and understood the values and mission. Decision making is another important characteristic of the service industry and the crew members were also identified and selected on their decision making capabilities as the customer related decisions are made at the lowest level of the organization. JetBlue designed the orientation process to highlight the different core values to the employees and made them identify with the mission. Expected behavior of the employees and their contribution to the success of the

New Frontier Touring is a tour booking agency based in Nashville, TN. They represent artists from the indie-rock, Americana, acoustic roots, folk, and jazz genres. With over 75 artists on their roster, technology is an important aspect of the company and keeping the business running. On a normal day, there are ten booking agents, two contract department workers, and at least two interns there at a time, each one on their own computer using technology.

Before the days of the Internet, if a family wanted to travel to a far-off, exotic locale, they would have to either find a local travel agent or call a travel agency and plan their getaway. In the 1990’s, the Internet became a staple of everyday life and began entering many homes. As the availability of the Internet increased, so did the services available to clients. With the increasing availability of the World Wide Web the travel industry found itself faced with revolutionizing changes. All of the tools that were once solely available to travel agents now became readily available to anyone with access to the Internet and a search engine. Websites quickly formed around the idea of providing consumers with quick vacation planning ideas at low costs. Getting

Henry Ou, Derrick Kwok, the President and the Vice President of Air & Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent “people” skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann & Stokburger-Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care.

Submitted By: Sahil Bhambri (12 DCP-097) Saksham Sharma (12 DCP-098) Sandeep Bedi (12 DCP-100) Sawan Gupta (12 DCP-104) Tanuj Arora (12 DCP-117) Abhishel Bansal (12 DCP-134)

The live style of people changed and they have more leisure time than before. They are aware that group vcation are avilable at good price. The industry is less than 10 years old and the market penetration has barely begun. There are unlimited groups available who are looking for group travel. TTG will provide deluxe tours to prime groups. fancy hotels and air transportations. TTG will market its group tours to travel agents. There are positive cashflow in this business. It will allow for expansion without additional financing. The “back to back” will allow a substantial saving on air fare and also a better price to the hotels because the rooms are utilized all the time.TTG can sell vacations at savings of 35% or

Jobs in the tourism sector are all different and all of them follow with different duties and responsibilities, in this assignment I will be comparing two different jobs in the tourism sector, I will be focusing on receptionist at a hotel and air cabin crew. To compare these jobs I will be focusing on their duties and responsibilities of both jobs, I will also compare entry requirements for receptionist and cabin crew and also if both jobs could progress what can they promote to and what is the difference and similarities in both.

This analysis discusses research on current competencies required by employers for their job recruitment. In addition, I will evaluate the difference between the private and public sectors. Also, I will assess the current competencies required by employers such as: certifications, experience, and education. According to my research from submitting applications to looking at job descriptions of three job postings, I will explain why I been receiving rejection letters.

Design, structure and system of the organization: In Traveling solutions some good practices were followed and human resources practices like performance appraisal system, training and development, recruitment, hiring, compensation system was in place. It includes any formal structure or system that management creates to produce the

Submitted By Amit Aggarwal Biswadeep Sahoo Debayan Mukherjee Prakhar Singh Somil Joshi Varun S. Pilla

The buyers of the services of travel agencies are consumers, that is, individuals and businesses. For this industry we are dealing with a small degree of concentration, due to the wide range of services.

From the outside, a travel agency should look inviting to the prospective customer, whether it is in a town centre high street location, a city suburb or a small country town. Certain aspects of the travel agency will be fixed, for example the size of the overall shop frontage. Kings travel is positioned well in relation