Reexamining Crisis Management Philosophy

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Personal Experience with Organizational Crises
In this paper, I present two riveting case scenarios containing the unadulterated recollection of my direct personal experiences in crisis management. Both cases provide authoritative details of life threatening events and the quick response by key individuals with direct corporate responsibility for managing the pre-crisis, in-crisis and post-crisis events. Crisis management is a highly complex field. Therefore, a plausible approach to managing crises would require simplifying the functional relationship of key variables. The main advantage to derive from a better understanding of the correlation among key variables would be increased individual and institutional knowledge. I also
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And, crisis management is the process of determining and influencing crisis points in a positive direction. The opposite would be termed ‘crisis mismanagement’.
The traditional view of a crisis is that it is a turning point. The term was originally used in the field of medicine (disease control). Therefore, it is a borrowed term with its genesis in the early 15th century, from a Latinized form of Greek krisis "turning point in a disease" (Online Etymology Dictionary, n.d.). If a crisis cannot be defined in time (World Health Organization, n.d.) , then it is an event or a point in time of 0 days duration. A milestone is defined as a significant event of no duration (Project Management Institute, 2012). Therefore, a crisis and a milestone share similar properties with respect to their time dimension.
The key difference between an emergency and a disaster lies in the resourcefulness of the organization or state and the need for external intervention. Since, a crisis moment is difficult to identify by focusing on the occurrence of the point in time; we should then divert our attention to significant shifts in resource needs as a basis for determining crisis points.
My Roles and Responsibilities in Organizational Crises
Case 1: In this case, I was employed as a trainee in 1984 at the Water and Sewerage Authority
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