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Reflection On HRM

Decent Essays

In this essay, it will be based on my reflection on communication of Human Resource Management (HRM) during my previous industrial placement. During my three months of industrial placement, I had an opportunity to work in two different departments and places, which are guest recognition department in the Ritz-Carlton, Kuala Lumpur and food and beverage department in Feast Village at Starhill Gallery. Reflecting on my experience throughout the internship, it had made immeasurable impacts in my aptitude in varied fields, such as teamwork, communication, and management skills. It also broadened my knowledge and understanding of the hospitality industry. The hospitality industry is a broad category of fields within services industry that includes …show more content…

During internship in the Ritz-Carlton Kuala Lumpur, a training meeting will be conducted every month. The training meeting is very important as it provides an opportunity for us to make a review on our training performance. Besides, in the meeting we also discuss about our challenges and opinions that we faced during internship. The manager is responsible to deal with the trainees’ challenges and find out solution so that it builds strong bonds between trainees and HR. With this meeting, no doubt, it become the most helpful tool to monitor the entire appraisal process and build a good relation within each other. HRM is also responsible to manage the staffs to work according to their potential and skills and provides them suggestions so that it can help them to bring about improvement in it. After finishing our internship, the HR managers are required to write a performance appraisal. The managers will communicate with the departments from time to time and the departments provide all the necessary information regarding our performance and define our respective roles. Therefore, the HR managers must have a good relationship and communication skills so that the management will be easier to assist and easy to get information from other

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