Reflection On PBL Journey

When meeting the client for the first time you have to create a positive atmosphere, this is so it is easier to build up a rapport with your client. You have to remember to keep it formal and to use appropriate body language for instance, using a handshake and remaining eye contact whilst keeping a warm smile on your face when greeting your client, will help your client to feel comfortable around you. You should start your conversation on a neutral subject e.g. asking service user how their journey was to meet you; this will be a good conversation starter because this is more likely to encourage you and the client to want to carry on your conversation positively, than for you to have a blank facial

Keep your body language open. Face the person you are talking with, smile, nod and use open-handed gestures. Understand different tones of voice and whether someone is able to maintain eye contact. These signs will help you to understand the person’s attitude and build a relationship with them more effectively.

ASSIGNMENT: Achieving competence as an interpersonal communicator in a diverse society is necessary to your personal and professional success. One way to enhance our understanding of interpersonal communication as a relationship-building activity is to engage in first hand dialogue with people from cultures other than your own. This assignment gives you the opportunity to engage in the dual perspective – honoring the perspective of the person with whom you are communicating as well as honoring your own perspective. You are also able to contrast your worldview with the perspective of someone with a different life experience than your

Maintain Confidentiality, don’t leave documents and files lying around keep them in their proper location and marked confidential. Complete documents in private and when discussing anything make sure you do so where you cannot be overheard. Do not discuss service users outside of work.

When dealing with other people it is important that we communicate effectively so we can build positive relationships. To do this you must take into consideration how you approach others

As soon as this course started, I realized that there was a lot for me to learn. I communicate with many individuals at work and in my personal life. I have always felt that my communications were clearly received. However, I realized that each receiver of my communication is different. Joseph A. Devito explains that each person is unique; each person’s communications are unique (Devito 9). When at work I deal with many employees concerning various matters. The employees typically come to me because they need help with a matter that I am knowledgeable in. I can usually answer their questions quickly, and with great detail. The part I fail to consider is that the employee is not as knowledgeable as me, and may not understand some of the terms and processes I am referring to. And for fear of appearing to not understand, an employee will just agree with me and leave. That employee may leave my office not fully understanding everything I said. This miscommunication is

Make introductions. Show appreciation for the whole person; go beyond their role and responsibilities. Add tidbits that are unique to the individual. Use the language of belonging: “This is Sara — she is part of our research team.” The word our really adds the feeling of

When communicating in a working environment at BT, the people involved in communication will need to show a range of communication skills. For example, during face to face communication between management staff and employees, employees will need to demonstrate clearly that they are: understanding what is being said, listening, being responsive, making eye contact, showing appropriate body language and so

Based on your Week 3 collaborative learning team discussion, submit, individually, a 350- to 700-word summary of the

Initially, introduce yourself and briefly state experience and back ground. The discussion of confidentiality creates a nice bridge to begin and allows the gaining of trust. Establish clear boundaries.

Collaborate with your Learning Team to discuss the previous week’s objectives. Discuss what you learned, what could be applicable to your workplace or personal life, and how your knowledge has increased as a result of what you experienced through the learning activities in the previous week.Submit

Good post! I liked your description of Firo-B as it relates to human interaction. I agree with how we express ourselves and expect that same expression from others, but we sometimes ignore the negative communications with others and expect them to response in a positive way. My experience with poor communication skills have been horrible and it is always upper management they tend to hold a position and thinks it gives the power to be “invincible”. Firo-B is one of the assessments I recommended to my employer to help with communication. Self-awareness is a good start to help someone build strong teams I believe if you know yourself and strengths, weakness you will be able to address others in a productive

Few people know how to conduct introductions in a proper fashion, yet they are an important aspect of our daily life. In the social realm, men are introduced to women. In the business realm, the less important person is introduced to the person of greater importance, regardless of either gender. Though a key aspect to remember is that the name of the person being introduced is mentioned last, and the person to whom the introduction is made is mentioned first. It is also critical to remember that the client is the biggest priority, even if he/she holds a lesser title.

In short, establishing rapport with people can open doors, create opportunities, and lead to excellent relationships.

Each person has to face the fact that the business is called communication. How to write an official letter or invitation to take a partner and negotiate with them, resolve issues and develop mutually beneficial cooperation? All of these issues in many countries pay very much attention. Of particular importance is business communication for people involved in business. To a large extent on how they know the science and art of communication, the success of their activities. In the West there are relevant courses in almost every university and college, published many scientific and popular literature.