Reflection Paper On Disney Interview

Although with having differences between the client, and myself we also had a few similarities. The client and I are both female, which seemed to help facilitate in the building of rapport. The client appeared to feel comfortable disclosing information following the initial rapport building stage.

What do you consider to be your most important accomplishments on the job since your last review?

Initially, I was worried about covering everything that was required in terms of client information in the interview. I thought that it would take too long, and that I wouldn’t be able to have a conversation with the client, and instead I would just be asking questions one by one. As the interview proceeded, and I focused on using open and closed questions, I realized that the session would go quite smoothly. Alex was really willing to discuss her medical and psychological background, and made it clear that why she was meeting with a case manager. I found it easy to initiate the session, and was able to ease into discussion about her concerns and objectives.

C: "My father was a military engineer, stationed in the jungles of Singapore. ( Zoom in on Jane’s father) *Janes father standing to attention in military uniform* He gave Jane a toy Chimpanzee as a gift when I was 1.

(After beginning the interview and gathering information I decided to switch up my questions, and narrow them down to be more specific to her personally from what I had in my oral proposal)

I mostly used the technique of asking for feedback and then summarizing heathers responses. Heather was very kind during her interview. There were times I had to ask her to elaborate further in some of her responses. The information she shared was to the point so I had to ask her further questions to deepen the conversation and get more information, and when I did this she seemed to be fine about it and was open to sharing with me. It was harder than I thought it would be. I found it difficult to write her responses and listen at the same time. My notes of her responses were evidence that I did struggle with this. Next time I might ask the person I’m interviewing if I could record our conversation so to make sure I don’t miss any information. Working with a client might be more challenging, there could be some sort of verbal hindrance that might make it hard to understand what’s being said or some sort of cognitive aliment, also the client might not want their personal life being shared and they could hold back important

My first trip to Disney World, now that, that was a memorable trip. That trip was one of the most magical and happiest memories of my life. It was back in 2008, I had just turned 6 years old a few months before we left to go there. It was summertime, and the weather was perfect. I remember being so bored on the way there because I am an only child so I didn’t have anyone to entertain me besides myself. My mom’s side of the family went on this trip with us, and at the time I was the only grandkid, and the only kid at all. So once we finally were almost there I remember passing the big ‘Welcome to Disney World” sign and being so excited I peed my pants--my mom was pretty mad, but my dad thought it was kinda funny so I didn’t get in too much trouble.

When you are friends with someone who you are attempting to have a serious/detailed conversation with about things friends do not normally talk about, it sometimes can affect the outcome of what is trying to be achieved. So, I asked Krystal to talk to me like she normally would, as a friend and not an interviewer. And instead of asking her a series of new questions, I decided to ask her previous questions that I had already asked prior from earlier meetings that the two of us had engaged in, about her career.

My client is a 25-year-old South Asian woman. She appears thin with long black hair and brown eyes. She is wearing dark pants, a long sleeved blue shirt with a multicoloured scarf. Her clothing is neat and appropriate to her environment. She is wearing makeup, appears clean and is well put together. The client answers direct questions but does not provide a lot of information. Patient is willing to provide more information when asked directly or prompted by the writer. The client’s rate of speech was slow at first but as the interview continued, became a normal rate. Her speech was clear; however spoke in a soft volume with a monotone voice. Her rhythm was smooth and her speech was not pressured. The client’s

The client’s name is Brigitte. She is a twenty-seven-year-old, middle class White female living with her boyfriend in a suburb of Chicago. She is a nursing student and does not work. She reports that she has been having hard times in the crowded places such as train, shopping center and school for a few months. In such places, she fears and worries about being embarrassed and experiences panic symptoms such as sweating, palpitation, and chest pain. She cannot stay in these places and attempts to leave as soon as possible. She seeks treatment, because she has to go to school by train a couple of times in a week, but her symptoms made her life hard. The first interview was carried out in a study room in The Chicago School, and the client came

The Walt Disney Company started as a small entertainment company in 1923 (Disney.com, 2011). Since that time the company has used various strategies enabling them to grow into a global entertainment company.

i asked her brief questions about her name and how she was to get acquainted with her and build rapport. Asking questions helps facilitate a dialogue and encourages the client to talk and tell their story Miller (2006). The client seemed tense and uneasy and spoke with a very high tone of voice when she greeted me and introduced herself. When asked about the main reason for turning to therapy, she started fidgeting and looked unsettled; this could be because of the unfamiliar environment or she was not sure if she trusted me enough to tell me her story. Either way, I remained silent whilst maintaining eye contact to give her the space, time she needed in order to settle down and work out what she wanted to bring to the session.

The interviewee seemed very eager to answer any questions. I had four opened questions for her. “Open questions have the advantage of giving the interviewee a measure of control over the interview(Kadushin & Kadushin, 2013, p. 243).” My first question to her was, what made you choose social work as a career? She remembered quite vividly that she had always wanted to help people. She remembered doing an internship with adult probation. She told me, she wasn’t going to spend the rest of her life chasing grown people and making them accountable for their actions. From there she worked with the Department of

Welcome to the happiest place on earth, otherwise known as hell. Imagine entering a place where the air smells like fresh homemade cookies, the lush green trees are shaped like animated characters, and the sidewalks are always squeaky clean. The employees or “cast members” appear to be clean-cut, happy, wholesome, all-American people. This is the image Walt Disney World provides for its guests. But what goes on behind the scenes at Disney? Until a person has worked for the “big mouse” she won’t be able to understand the torture that can go on for employees. I’ve been in that Disney “cult,” part of the “wonderful world of Disney.”

The interview took place in a small room. There were four members from the Interviewing and Counselling class that were present; myself the counsellor, the client and the two others were technical support. The client gave permission for the other two members to be present because they helped to tape and time of the session. The setting was not very ideal, since there were two additional members and the room was available for a limited time. Nevertheless, it worked because it was a familiar setting where we practice our counselling most of the time. The setting encouraged comfort and disclosure because the door of the room was closed and the client and I trusted the other members. At the