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Reflection Paper On Language And Emotions

Decent Essays

1. Using the chapters on language and emotions to help frame your answer, suggest two ways that Ken could open this conversation more productively, beyond clearly expressing his emotions and using “I” language.
Two ways in which Ken could have opened this conversation productively would include 1) owning his current feelings and 2) taking responsibility for his own actions (Wood, 2012). Instead of his current opening, Ken could have said something like,
“Jan, I really need to speak with you. I completely understand that what happened between Katie and me was wrong, but by you telling Shannon, it has not only created issues between Shannon and me, but also has me feeling a bit uneasy about confiding in you."
2. How do you perceive Jan’s effort to convince Ken to forgive her? Based on what you have learned in this chapter, suggest two ways she might more effectively seek Ken’s forgiveness.
Firstly, Jan could have completely owned her actions and asked if there was any way to make it up to him. Secondly, Jan should stay on topic. By her bringing up Ken telling her dad on her, and comparing it to this situation, she effectively negated Ken’s feelings and engaged in cross-complaining. Cross-complaining is described as “When a person’s complaint is met by aa countercomplaint” (Wood, 2012, p. 233), as opposed to showing recognition of the other person’s original concern.
3. What are two nonverbal cues used by Jan? What are two nonverbal cues used by Ken? In what ways did the

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