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Reflection on Personal and Professional Development

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Contents

Introduction 2
2. Personal development from PALS 3 2.1 The futures of PALS and what I’ve learned 3 2.2 Benefit from visiting speakers programme and organizational visits 6
3. Professional development from PALS 7 3.1 Commercial awareness 8 3.2 Communication skills 8 3.3 Leadership 9 3.4 Foreign language 10
4. Help in the future 10
Conclusion 11
Reference 12
LEARNING LOG 13

Introduction

In this text, I will retrospect to the period doing the assignment and reflect how I developed professionally and personally. The first chapter gives a review of the group assignment and presentation. We took DHL call centre as the development subject, and analyzed the importance of …show more content…

After I have a n over-all understanding of some ideas and concepts like convener, CPD measure, it will take me more time to apply them in our daily life. So we can tell that PALS is not a common conversation, but an innovative way of studying.

The main feature of PALS is combining theory with practice. Learning by doing is one of the primary forces of evolution. Even the most primitive creatures like dinosaurs learn their living skills such as haunting and fighting from their own experience, let alone advanced creatures like human-beings (Mike, 2011). After loads of practices, we can carry on with good methods and refrain from bad methods. And that’s why PALS attach great importance on practice. Successful training must be generalized to the job condition and maintained for a period of time (James Coloma, 2010). The factors influencing the transfer of training include training design factors like whether it is didactic-oriented or experiential-oriented in the program, as well as work environment factors like supervisory and peer support, and constraints and chances of perform learned skills in the job context (Harvey, 2010). PALS did well in increase the rate of transfer of training, encouraging all members to put up with questions and present their studying. Students are greatly inspired in the process.

To improve personal development, PALS focus on introspection. In the pursuit of right solution and better understanding,

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