Reflective Account. for Communication

1382 Words6 Pages
Reflective Account On an occasion at work I was aware of a staff member communicating very negatively, for example sighing and tutting and general negativity. Supervision was due so it was brought into meeting that last had concerned had noticed a change in the person’s general attitude, I asked if there was a specific reason and was told there was not. Although they agreed that they were being negative. We discussed the workload and it was decided it was not that. It was mentioned by the staff member that they were feeling a little unsure of how to deal with a service user who had dementia and was unpredictable and seemed to have taken a dislike to the staff member .We discussed at length the way forward and I arranged for some…show more content…
We used a bottle of water some soil in a bag, cotton wool, leaves and bubbles, we pass the items around the room one at a time and ask the service user to say the first word they thought of when looking / touching or smelling the item .one thing we came up against was that the service users said the same thing as the previous person, so we are trying to adapt this activity further. From all three workshops I and my staff member redeveloped our armchair exercise which we do daily. We had heard the service users discuss how they were bored with doing the same exercise week after week and listening to the same music disc. So we put together some more upbeat music and sat and compiled our version of seated exercise ,using the same safe exercise taking advice from one of our other services ‘Ageing Well’ who had spent several weeks showing us seated exercise . Of course before we started any of the new activities we had a meeting with all the staff who were going to be involved. We discussed what we had learnt from each workshop and asked for feedback from the staff, some of them felt unsure about using the props and pictures, so me and the staff member who came with me agreed to lead the first one, we arranged a date and agreed on a theme for it and it was decided we would use props for the first one .I was to lead and the staff member was going to scribe. Before we started we went to
Get Access