Reflective Essay On Communication Skills

This assignment is a reflective account on communicating with a patient who cannot communicate verbally. To remain confidential I will call the patient, Patient A. I’m going to discuss the importance of non-verbal communication within a healthcare setting. Patient A was a 63 year old lady suffering from MND which resulted in her losing her speech.

Communication is very important in order to express needs and emotions. There are two types of communication, verbal and non-verbal, both of which are important in understanding and supporting someone.

Communication isn’t just about talking. There are so many different elements to communicating in society. How a person gestures, the tone in an individual’s voice, an expression on a person’s face, how a person listens is all a part of communicating. As we all know, in order to communicate with one another we must be able to listen. I think in society people think that communication is all about speaking but in reality it is just a little piece to a bigger picture. In today’s society, listening seems to be a skill that is being neglected. Even though it is basically the first communication skill that we are exposed to, we have pushed it aside and chose speaking to dominate our lives. Researchers have discovered that fetuses can process incoming sounds during the last trimester of pregnancy, and that by 12 months children have learned sounds of and rules of their native language(Worthington, 3). This shows that children’s abilities to speak, read, write and reason are influenced highly by how well they are taught to listen. As parents we can all be teachers to our children so that they can grow up to be well-rounded communicators.

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

Interpersonal communication is the most important kind of communication. It happens when two individuals are in a close proximity to each other, and they are able to provide immediate feedback to one another. IPC (interpersonal communication) is the way we express our thoughts, feelings, and ideas to the people around us. Interpersonal communication is something you need to do well as it affects many aspects of your life.

In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.

This commentary will provide a reflection of the author’s key skill competencies, particularly focusing on communication, teamwork, problem-solving, interpersonal skill. A summary of these keys skills will outline the author’s key strengths and areas for future improvement relative to either current weaknesses and or challenges.

I personally, have to first accept that I too am not perfect; my past and current methods of communication and listening skills have not worked, and I need to be more open in order to welcome change. One important step that can be made involves common courtesy; do not speak when someone else is speaking! This is something that was taught during early stages of development, yet it is often ignored during adulthood because of a false sense of entitlement that ones’ opinions are more important, and that is not true. As Petersen (2007) has stated throughout his book, there is often a sense of urgency or a need to solve problems or interject solution even when it is not required or asked. The idea that another person may only be seeking a listening ear is bypassed completely. Moving forward, I think it is essential that I create my own TLC (talker-listener card) that I can take with me and use as a stepping stone to changing my flawed listening and communication skills. Because I am a visual learner, this will work perfectly in helping me stay focus on my role in the conversation. Whenever I feel the need to interject my opinions, I can look down at the card and acknowledge if it is my turn to speak and even if it is remember what my duties are; if the problem was not mines to begin with then my job is not to solve it but rather be an effective listener in order to help the other person develop their own

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

As a part of my assignment to identify the styles and different skills of communication by studying Brian Krzanich actions and behaviour. Next part is to perform a critical analysis on the identified communication styles and skills by comparing and contrasting strength, weakness of a selected person.

"The power of vision is the starting point. Once you have established your goal, you need to develop your communication skills so that you can share your vision with the rest of the world and create something unique," Tips on starting your own winning business. (2011, March 9). This statement is true. I consider my communication skill good to excellent. As the daughter of two school teachers I have an excellent command of the English language and they taught me how to present myself in such a way to adapt to my audience and have a confidence in my words. These traits have allowed me to be successful in a number of various professions, but I find my ability to communicate with

Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.

Everyone has a certain skill that they may be strong or weak at in both school or in work. There are skills required in order to create an efficient working environment. However, every person generally has a flaw or a skill that they are efficient in, which may reflect their career readiness. Despite everyone's flaw, throughout our life, we can be able to improve through experience. As for myself, I consider myself confident in managing multiple task and valuing work, but I need to improve my communication skills.

Though technology has made it easier for communication across distance, I find that maintaining communication depends on one’s own dedication to stay in contact. Having lived in Massachusetts, Colorado, and lastly, Oklahoma, I have gained many friends across the country. I have unfortunately lost some of my friends’ contact information. Regardless, for the purposes of this project I chose to talk to two of my friends in Massachusetts.

In the three communications I’ve written, text,email,and letter to insurance company. All of them had a different approach. Each written text were different people and they all had different responses. The background of the text I wrote to my friend was, my best friend I had known for years and we text every single day. The background of my email I wrote to my dad was tolerant because I not as close to my dad but, also, I should share how’s my life is going to him. In the letter, I wrote to my insurance company, it was urgent because I needed to tell them something needed to be done. They all come together as one whole story told in a different perspective.