Reflective Essay On Listening And Communication

Whilst on shift one day I needed to ask my key resident Mr H what clothes he wanted to wear for that day. Mr H is very hard of hearing but refuses to wear a hearing aid as he states they make his ears sore. Mr H has no speech difficulties.

This assignment is a reflective account on communicating with a patient who cannot communicate verbally. To remain confidential I will call the patient, Patient A. I’m going to discuss the importance of non-verbal communication within a healthcare setting. Patient A was a 63 year old lady suffering from MND which resulted in her losing her speech.

Communication is very important in order to express needs and emotions. There are two types of communication, verbal and non-verbal, both of which are important in understanding and supporting someone.

Communication isn’t just about talking. There are so many different elements to communicating in society. How a person gestures, the tone in an individual’s voice, an expression on a person’s face, how a person listens is all a part of communicating. As we all know, in order to communicate with one another we must be able to listen. I think in society people think that communication is all about speaking but in reality it is just a little piece to a bigger picture. In today’s society, listening seems to be a skill that is being neglected. Even though it is basically the first communication skill that we are exposed to, we have pushed it aside and chose speaking to dominate our lives. Researchers have discovered that fetuses can process incoming sounds during the last trimester of pregnancy, and that by 12 months children have learned sounds of and rules of their native language(Worthington, 3). This shows that children’s abilities to speak, read, write and reason are influenced highly by how well they are taught to listen. As parents we can all be teachers to our children so that they can grow up to be well-rounded communicators.

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

1.     Gregorian chant consists of a single-lined melody and is monophonic in texture. This piece also consists of these basic structures as well as not having any harmory or counterpoint. This piece performed by U of I faculty member Steven Rickards, is sung a cappella.

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and

In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.

A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.

TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director

Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.

Active listening includes a variety of behaviors which communicate to the other that they are heard and understood, that the feelings which underlie the words are appreciated and accepted, and that regardless of what the individual says, thinks or feels, they are accepted as a person by the listener. Active listening demands that the receiver of the message put aside the belief that listening is easy and that it happens naturally and realize that effective listening is hard work. Good listening encourages the speaker, promotes trust and respect, improves relationships, and makes resolution of problems more likely. Good listeners are prepared to listen, show interest, keep an open mind, listen critically, resist distractions,

Everyone has a certain skill that they may be strong or weak at in both school or in work. There are skills required in order to create an efficient working environment. However, every person generally has a flaw or a skill that they are efficient in, which may reflect their career readiness. Despite everyone's flaw, throughout our life, we can be able to improve through experience. As for myself, I consider myself confident in managing multiple task and valuing work, but I need to improve my communication skills.

Those not thoroughly educated in communication tend to confuse the terms “hearing” and “listening.” Although they appear to mean the same thing, utilize the same body part, and are both required for functional communication, there is a great difference between these two actions. Hearing involves the perception of sound using the ears, while listening is based upon giving attention to the sound being perceived. Additionally, because these concepts are different, there are also several different ways of improving hearing and listening. Thus, there are several differences between these two concepts, and it is important to signify these differences in order to practice effective communication.

Speaking and Listening – Rohan has shown he has excellent speaking and listening skills this year. During carpet sessions, he is an attentive member of the class who listens carefully to instructions and raises his hand often to answer questions or offer his opinion. When Rohan has been asked to present information to the class he has done so with confidence, articulating well with good pace and volume. Rohan has particularly enjoyed sharing his diary to the class after each holiday.