Introduction to the Regency Grand Hotel:
Introduction to the Regency Grand Hotel The Hotel is among the five star hotels in Bangkok, established by local investors. The ownership of the hotel was later transferred to the American Hotel Chain. John Becker a man with a good history in organizational management became the General Manager. Becker introduced an empowerment strategy as an aspect that would increase employee motivation and satisfaction. The practice reduced the bureaucratic governance that was embedded in the past management. The employees were now able to get involved in decision making, creativity, and innovation. Interaction with top management was also encouraged. Becker 's policy however did not improve the performance of
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O’Reilly, Chatman and Caldwell (1991) indicate that individuals will choose roles, occupations and organizations based on congruency with their own values. Organizations tend to recruit individuals who are likely to share their values. When Becker implemented changes in job roles and organizational structure, without maintaining a congruency in values, this may have lead to changes in the organizational culture. Person-culture fit will increase commitment, satisfaction and performance. To ensure this is implemented, it may be necessary to adjust aspects such as hire new staff with similar values, or help existing staff to see congruency between their values and those of the organization.
Personality :
Personality “Cultures shape the expression of traits but not their levels” (Hofstede & McCrae, 2004, 74). Personality traits have been found to have a significant role in influencing job choices and work values (Berings, Dufruyt & Bouwen, 2004) Therefore, these traits should be taken into account, both when hiring employees and when designing and redesigning job roles.
Big Five Personality Traits:
Big Five Personality Traits Through research, five primary personality traits have been found to account for personality variations in society (Robbins, Bergman, Stagg & Coulter, 2006). These traits are: extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience. Teng (2008) indicates that Schneider and Bowen
The Big Five personality test is currently the most accepted personality model within the scientific community. In the 1950s, it emerged from the work of multiple different researchers who all obtained similar results when studying personality through each of their own methods. My results, which are based on the personality traits highlighted within the Big Five personality test, are as follows: my extroversion results were moderately high. This results suggests that, at times, I tend to be overly talkative, outgoing, sociable. My orderliness results showed to be moderately high as well. This suggests that I tend to be an organized, neat, and structured person throughout my daily life. My emotional stability results were low. This suggests that I tend to worry too often. According to my results, I tend to be overly insecure, emotional and anxious. My accommodation results were moderately low. This suggests that, at times, I can be overly selfish, uncooperative and difficult to work with, especially in groups.
The big five factors that define an individual’s personality are: emotional stability, agreeableness, extroversion, conscientiousness and openness. Let’s include all of these when we talk about the big five personality factors of John Mackey, CEO of Whole Foods.
In Bangkok, Thailand, a group of financial investors invested in a hotel called The Regency Grand Hotel. This hotel is the most cherished hotel in town, where the employees and guests enjoy spending time at this five-star hotel. This place hosts approximate 700 employees that give fantastic benefits, year-end bonuses and ensures job security.
One main goal of psychology has been established a model to describe and understand human personality. The five-factor model of personality is the most widely used model in describing personality types. The components of the Big Five are extraversion, openness, agreeableness, conscientiousness, and neuroticism.
37.|The “Big Five” personality trait that reflects the degree to which someone is good-natured, cooperative, and trusting is considered __________.|
Introduction. The report was prepared for GR Hotels Board of Directors review. It examines current opportunities to increase profitability. Several options were examined and the most plausible solution proposed – Upgrade to upscale both hotels. This measure will increase long term profits and improve position in the core business.
Chapter five “Personality and Values” In this chapter I learned about the Big Five personality traits; extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience.
The “Big Five” personality classification model includes the traits of extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience. The Big Five are broad, global traits that are associated with behaviors at work.
Understanding employee values is extremely important for management as many companies consider employee’s to be their greatest asset. To create value it is important that employees’ values are congruent with organizational values (Pohlman, 1997). Decision makers have to recognize what each employee values and determine ways in which they can be incorporated into the organization to create the most success. Once firms find employees with values congruent to the organization it is a continuous process to ensure employee, customer and the organization’s cultural value remain harmonious. With this continuous
Openness is one of the “Big Five” personality traits, which also includes extroversion, agreeableness, conscientiousness, and neuroticism.
In psychology, the Big Five personality traits are five broad domains or dimensions of personality that are used to describe human personality. The theory based on the Big Five factors is called the Five Factor Model (FFM)[1] The Big Five factors are openness, conscientiousness, extraversion, agreeableness, and neuroticism.
Allport defines personality as ‘the dynamic organisation within the individual of those psychological systems that determine his unique adjustment to his environment’ (Allport, 1937). An individual’s unique personality traits and attributes are a powerful indicator of how he/she will interact with the work environment. The difference between average and outstanding employees can often be solely personality related. As the employee is the most valuable asset to the company, ‘selecting the right employee during the process is critical’ (Carbery and Cross, 2013, pp. 41-53)
The factors of the Big Five are neuroticism, extraversion, openness, agreeableness and conscientiousness (Schultz, 2015, p. 231).
Nu Fu Travel, which in the past had had intense business relations with RDH by providing them with customers, was no longer a part of eco system of RDH. All business associations with Nu FU were cancelled and this resulted in loss of business. Also closing of restaurant in old section led to loss of important business clients. Due to all this occupancy of RDH had reached an all-time low of 6%. Severe cost cutting measures were being taken and the funds had majorly dried up.
Strengths * Considered to be one of the most prestigious hotels in Bangkok. * Maintains a five-star rating. * Employs 700 people who have all worked for the hotel under its previous management. * Employees are knowledgeable of how the hotel should operate. * The new manager, John Becker, does have 10 years of experience