Regulatory Agencies

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Regulatory Agencies HCS437 June 2, 2014 Regulatory Agencies Several regulatory agencies are responsible for licensing long-term care facilities to ensure compliance of laws and regulations. Regulatory agencies also receive and investigate complaints that are related to the facility and the services in which the facility provides (Walsh, 2014). All long-term care facilities are expected to abide by these regulations in an effort to ensure long-term care patients proper care, ethical treatment, safe living environments, and health care reimbursement. These agencies expect long-term care facilities to maintain an environment that will emphasize the importance of one’s quality of life and quality of care (Walsh, 2014). This…show more content…
The ombudsman program strives to promote community involvement via volunteer opportunities (Strengthening the Long-Term Care Ombudsman Program Provisions in the Older Americans Act, n.d.). They also educate consumers and long-term providers about patient’s rights and quality care procedures and practices. They have also become detrimental in the recommendations of changing laws, regulations, and policies as necessary while complying with federal laws (Strengthening the Long-Term Care Ombudsman Program Provisions in the Older Americans Act, n.d.). As previously mentioned, ombudsman program volunteers advocate for patient’s rights, quality care including personal care, and residential care within long-term care facilities (Strengthening the Long-Term Care Ombudsman Program Provisions in the Older Americans Act, n.d.). Promotion of the development of citizen organizations, family councils, and resident councils are also administrated through the ombudsman program (Strengthening the Long-Term Care Ombudsman Program Provisions in the Older Americans Act, n.d.). The assistance of ombudsman program volunteers has helped to protect patients who may be frail and vulnerable (Strengthening the Long-Term Care Ombudsman Program Provisions in the Older Americans Act, n.d.). However, increasing

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