TABLE OF CONTENTS
NETFLIX, INC. 1 Company Images Montage 1
INTRODUCTION 2 Purpose Statement 2 Company Profile: Netflix, Inc. 3 Industry Profile: Video Tape and Disc Rental 4
INTERNAL ENVIRONMENT ANALYSIS 8 Resources 8 Capabilities 11 Core Competencies and Distinctive Competencies 14 Value Chain Analysis 17 Weighted Competitive Strength Assessment 30 SWOT Analysis 33
REFERENCES 34
APPENDIX 36 Team Evaluation Form 37
Company Images Montage
INTRODUCTION
Purpose Statement
The purpose of this report is to analyze the internal environment of Netflix, Inc., within the Video Tape and Disc Rental industry. To begin
…show more content…
Studios have been pushing sales with added content, such as behind-the-scenes footage and blooper reels, as well as earlier and earlier DVD releases (Holahan, 2006).
INTERNAL ENVIRONMENT ANALYSIS
Resources
Tangible Resources Tangible resources help contribute to the development of capabilities and competencies in a company. The biggest resource for Netflix, the world's largest online entertainment subscription service, is CEO and founder Reed Hastings. Hastings founded Netflix in 1997, and launched the online subscription service in 1999. For the first four years, the subscriber base was over 2 million (Maddox & Thompson, 2006). As of August 2005, Netflix employed approximately 1,200 people in the United States. About 1,000 of them work in the company's distribution centers around the country; close to 200 employees work at the company's headquarters in Los Gatos; and 20 employees work in studios in Los Angeles (ChronicleJobs, 2005). Netflix offers their members more than 55,000 DVD title selections. This is more than any other online rental service in the United States. In 2005, Netflix shipped more than 1 million DVDs a day. Its inventory was approximately 20 million DVDs, and Netflix spent $84.2 million acquiring new DVDs. As of September 30, 2005, the company's balance sheet showed its DVD holdings at a net value of $52.7 million after depreciation (Maddox &
Blockbuster Entertainment, Inc. was once a highly successful and profitable brick and mortar home movie and video game rental store. At its peak in 2004, Blockbuster had up to 60,000 employees and more than 9,000 stores. The idea behind Netflix came from an unsatisfied, embarrassed customer of Blockbuster, Mr. Reed Hastings, now CEO of Netflix, paid a $40 late fee because he returned the movie Apollo 13 six weeks later (Zarafshar, 2013). He began to contemplate ingeniously about a notion to change the movie-leasing pattern into a more pioneering industry. In 1997 Netflix was started as a DVD rental-by-mail business without subscriptions. In 1999, taking a stride additional in the direction of evolving the industry, Hastings began the subscription-based business mode based on renting DVDs by mail with plans reliant on the quantity of titles taken at a time. Netflix put forward 120,000 titles for limitless monthly DVD rental with free shipping no late and per title fees. Since that time Netflix has become one of the most popular subscription services in the world, and is now valued at over $28 billion and steadily increasing. What factors contributed to the success and failure of these two companies?
Netflix finds its competition and strategic challenges against big names in the market –Google, Apple and Amazon to name a few (Roberts & Zahay, 2012). The challenge for Netflix lies in maintaining the innovative streak, which will add creativity and youth to its brand image and the brand itself. This innovative streak has to be continual and has to match the demands and preferences of the customers in their taste and liking. The brand and the company cannot afford to remain stagnant and rigid in the ever changing and demanding market place. The core competency that Netflix will have to focus on to meet this challenge is to develop and train its human resource. Effective and efficient human resource management will allow the company to tap into present and potential customers, as well as, allow the company to serve them appropriately.
The video rental industry began with brick and mortar store that rented VSH tape. Enhanced internet commerce and the advent of the DVD provided a opportunity for a new avenue for securing movie rentals. In 1998 Netflix headquartered in Los Gatos California began operations as a regional online movie rental company. While the firm demonstrated that a market for online rentals existed, it was not financially successfully. Netflix lost over $11 million in 1998 and as a result significantly changed the business model in 2000. The new strategy included focusing on becoming a nationally based subscription model and focusing on enhancing the subscribers experience on their website. The change in
One the one hand, the fertility of the industry opened the doors to corporations that sighted substantial growth potential. New entrants with big pockets such as Walmart could pose a certain threat to Netflix, by exploiting a playing card based on cost reduction. On the other hand, barriers to entry became relatively significant as established video rental retailers such as Netflix have the experience and the knowhow to market movies to people. In this industry, firms that do not have a technological advantage can’t compete. The best example is Netflix’s CineMatch program that offered personalized film recommendations based on customer’s rental patterns. This way, Netflix was able to better serve its subscribers. From a cost perspective, the movie rental industry requires high capital expenditures, and the major expenses are highly related to acquisitions of DVD library and investments in technology (exhibit 2 continued). Thus, we may say that entry is difficult in this industry as the competing firms have reputation, experience and recognizable brand names.
Life With Lex is a newly set-up retail establishment that will offer fashionable clothing for sale to women aging from eighteen to fifty years old. Life With Lex is a sole proprietorship small business that will be located in uptown Kingston, New York. The uptown area of Kingston is becoming an extremely popular shopping area for locals because of its hip, vintage feel. While my inceptive goal is to open one boutique in uptown Kingston, my extension plans include inherently franchising my boutique Life With Lex, and/or the premises I am located in, a highly-acknowledged brand name. In the future, I would truly hope to occupy a substantial portion of the online retail market.
Netflix was founded in 1997 by Reed Hastings who is the current CEO of the company. He noticed that there was a demand for the
The following is a case study of Netflix, Inc. an American-based company that provides the streaming of online media to consumers in North America, South America, and parts of Europe. This case study will provide a brief overview of the company’s history along with four present-day challenges that the company will face as it tries to stay ahead of the competition. In its discussion of the present-day challenges that Netflix, Inc. faces the discussion will also relate the proposed challenges to the managerial challenges of globalization, diversity, and ethics. After each of the four anticipated challenges have been addressed then this paper will provide an analysis of the steps that Netflix, Inc. has already taken to keep the
Human Resource Specialist would call the final applicant and ask if they would like to take the offer. Once offer is accepted HR Specialist would send emails to the candidates not selected letting them know we selected a person with better qualifications.
Adhering to its organizational mission, Netflix was able to, over a period of about a decade, force almost all of its competition out of the market. This was the culmination of meeting its set Goals. Netflix core values seemed to evoke a very negative response by the general public at large. Consumers found their ethical means of climbing the corporate ladder abhorrent. This was damaging to Netflix for a period of several years causing investors, consumers, stock holders and product distributors to refuse to continue a business relationship with them. The core strategy for Netflix was to grow their streaming subscription business both domestically and globally. Its stated goal was to continuously improve its customer experience, with a focus on expanding its accessibility of its streaming content, and striving to enhance its users interface. This has been met as to recent by the availability of devices that users can use in the home that will allow direct access to Netflix streaming content directly from Smart TV’s and DVD players. Netflix is continually expanding and extending its streaming service to include services to new streaming capable devices as they are offered on the market while working to do so within the parameters of its consolidated net income and operating segment contribution profit targets. (Netflix) Netflix claims honest and ethical conduct, including the ethical handling of actual or apparent conflicts of interest between personal and
Netflix is an entertainment company that specializes in streaming media and online video-on-demand. Over the years, it has grown to include film and television production and other distribution services. Its business model has changed, and so has its overall production cost grown to keep up with the increased market share. As a result, its current position in the market has made it more exposed to competition from other firms, which is why it needs to develop new strategies to remain profitable. Netflix has grown over the past years despite competition and its unprofitability (Helft, 2007). Therefore, to understand its success, it is important provide a microeconomic analysis of Netflix, its history, its products, and the market.
This essay will provide insights and sufficient background to understand Netflix’s success and difficulties the company is facing.
Starting off as a mail-only service in August of 1997, the service rapidly bloomed into an online, paid source for thousands of movies, series, and other TV shows. Although their streaming option is the most favored, Netflix still offers users the opportunity to order DVDs and other forms of tangible movies. All in all, Netflix holds a multitude of positive and negative effects on society, both which include instant accessibility, immediate forms of entertainment, binge-watching, and unproductivity. Lastly, Netflix may soon become an overwhelmingly large company that takes the television and video distribution industries by storm due to its growing popularity and its ability to be cheaper than regular cable
In 1997 Reed Hasting launch his business idea for the love of movies. Reed Hastings, founder and CEO of Netflix launched an internet based company in 1999 in America that signed 239,000 movie watchers in the first year. Hasting vision was to start a company that allowed all Americans access to movies via his based website, which included mailbox delivery.
Interpretations of artworks have been widely valued among the art world for centuries. Arguments whether an artwork means one thing, multiple things, or nothing at all is a question that circles the art world, and cause art critics to disagree when interpreting a work. Nihilism, monism, pluralism, intentionalism, romanticism, anti-intentionalsim, and post-structuralism all contain philosopher’s theories that can give art viewers the key to giving meaning to a creation. I prefer the views of pluralism, and post-structuralism when looking for the answer of how to interpret an artwork such as J.K. Rowling’s Harry Potter series as with most fictional books. Pluralism does not contain one completely right answer, but can disregard certain
Marc Randolph and Reed Hastings founded Netflix in 1997 as an online movie rental company to fill a niche market. In 1999, Netflix established a subscription based digital distribution service that offered unlimited rentals without due dates for just a flat fee every month. By the year 2002, Netflix made its initial public offering (IPO) priced at $15 per share after Blockbuster declined a $50 million dollar acquisition offer (O’Neill). With the increased availability of high-speed internet to the mass market, Netflix introduced its streaming service in 2007 to test alternatives means of content distribution. From 2010 to Present, Netflix has aggressively expanded worldwide to capture market shares. As of April 2016, Netflix reported to having over 81 million subscribers worldwide (KFDA).