Research Proposal of Starbucks

For this paper I will describe the elements of a thesis, if the location of a thesis matters and what types of evidence can be used in a thesis. My enjoyment of Starbucks will be the topic, I will develop and support a thesis, and write a corresponding essay.

It is evident that there are many things being fetishized in present day. Specialty coffee has been become increasingly popular since the 1980’s. As of 2001 27 million Americans consumed specialty coffee daily (Ponte 2002:1111). It can be said that Starbucks helped create the explosion and set the environment that it drew with

One major concern is that the participants used were not necessarily current Starbucks customers. The purpose for this was to increase and promote Starbucks to non-customers. Questions regarding the current Starbucks menu and ambiance does not solicit a true response if the individual surveyed is not a customer. Furthermore, competition coffee retailers are also a large concern. Surveying a

The article is published on a website for articles about business and technology, yet unlike others’ writing for this genre, Chandler does not te incorporate scientific data or analysis into his work. Instead, he takes a more modern, cultural approach by sourcing trending hashtags and quoting tweets by Italians about Starbucks Italia. These quotes are included in the article still in tweet format, amplifying the more casual nature of this article. Additionally, Chandler includes linguistic flourishes and youthful imagery to convey why he believes Starbucks is more than just a coffee shop. He expresses, “[Starbucks] provides them with a nondescript, malleable space in which their burgeoning selves, friendships, and lives can unfold in comparative freedom, safe from the need to sit up straight, respect their elders, or pay quickly and leave” (Chandler). By including this, he counters Italian beliefs and encourages the reader to dive into the American Starbucks

Starbucks will be the first come in your mind when you want to have a cup of coffee. Don’t you feel curious about why is Starbucks so successful? This report explains how Starbucks take advantage in consumer purchase decision making process, how does Starbucks attract customer, how does Starbucks segment its market and new trends in society affect purchasing process.

Coffee is a commodity product in which Starbucks specialize in, but consuming coffee as a lifestyle commodity is a fascinating multifaceted prospect. Howard Shultz discovered coffee as a lifestyle commodity by observing the interactions of socialites and baristas, in a lively setting with espresso machines (Ferrell & Hartline, 2014, p. 519). Shultz recognized the need for an interactive ambiance surrounding the experience of foreign coffee and did well with establishing his vision as such. Shultz vision was detailed, he aimed to create a coffee establishment that would recreate the Italian bar culture and it would become the “Third Place,” the place between home and work, where people gather, relax and interact (2014, p.519). By establishing

This assignment is based on the Starbucks case study; Trouble Brews at Starbucks written by Lauranne Buchanan and Carolyn Simmons (2009). The aim of this paper will be to discuss the the changing consumer experience, competitive landscape and external circumstances affecting marketing opportunities for Starbucks, while determining how Howard Schultz can provide Starbuck’s customers a greater long-term value.

In an article published by Billboard.com, it was announced that Starbucks and Apple joined forces by initiating a promotion where consumers can collect from 50 million free songs, chosen by Starbucks and its partners, by picking up download cards from participating locations. (Bruno) Ken Lombard, President of Starbucks Entertainment, says the point “is to enhance the company’s image as a music tastemaker and provider.” (Bruno) Starbucks tactics to remain a major player, if not the major player, in the coffee industry are well executed.

Starbucks has put heavy concentration on product innovation, new product launches and branding strategies and as a result, the company has lost sight of the customer’s wants and needs. Ultimately, Starbucks is not properly or correctly measuring customer satisfaction. They are basing these scores on characteristics affecting the product, and not precisely measuring the quality of their services. As Exhibit 10 from the case study shows, Starbucks’ customers ranked a clean and convenient store as the most important attributes of creating customer satisfaction. As marketing research is beginning to reveal, this should not be the only focus. Starbucks needs to shift their priorities and rank fast service, customer experience, and atmosphere as most important, as new studies suggest.

Starbucks is undoubtedly an international brand. The history of coffee traces back to Ethiopia, Africa, India, Arabia, and Europe, and has been traded abroad since the 11th century. Understanding the demand and widespread market for coffee, Starbucks has triumphantly capitalized both the domestic market, and the varied international markets as well. Possessing about 6,500 retail sites worldwide, Starbucks’ net is spread across thirty countries and has been found as one of the most recognized brands all over the globe in equality to McDonalds and Toyota. This organization’s ability to build an international brand has been unprecedented- particularly since it represents a specialty

The context change in form that Starbucks found itself competing with smaller chains that resembled its former pre-expansion model with competitors focusing in creating symbolic-expressive value and fast food restaurants that had started to offer specialty coffee with more aggressive advertisement at a lower cost. The competitive context changed for Starbucks because it’s focus in mass distribution channels and its retail footprint strategy stated its product within a standard performance product value; this affected the value perception of the product.

Starbucks provide a large in store seating with free wi fi and a take-out service which only a few retail shops offer. The main target customers for Starbucks are office workers, with enough income, whom are able to afford the high prices of their products (Gaudio, 2003). The company has worked hard to establish itself as the brand leader with its branding as the most frequently drank coffee and noticeable brand logo. Introduction of promotions like the Starbucks Card, allows a more convenient way for a person to
pay for
your
drinks
and
earn
rewards
for
your purchase (Starbucks Coffee Company, 2011).
Furthermore, in‐store
promotions
accompanied
by
new
products and
amenities like free internet use are all strategies that Starbucks use to maintain their position in the market (Vasudha, 2011).

Coming up with development goals to, facilitate growth. Growth is an important aspect that determines the progress of an organization and how completive it should be.

The CEO (Chief Executive Officer), Howard Schultz pointed that the main reason from the decline of “Starbucks Experience” was that the number of Starbucks shops increased sharply from only 1,000 to 13,000 within ten years. Other people considered their brand has been commercialized, and the customers hadn’t had enough enthusiasms to appreciate every moment of their coffee any longer. He suggested that Starbucks should re-find its origin. Nevertheless, his advice apparently was opposite to the

This case assignment discusses the history of Starbuck’s accomplishments as they entered the American coffee culture heritage. In 1983, The chairman and CEO Howard Schultz traveled to Italy and had a dream to carry the Italy coffeehouse ritual back to the United States. Schultz was focused on creating an environment meeting company that makes good coffee but also be a social experiment. Starbucks today opened more than 19,000 stores functioning in 62 countries. Starbucks has numerous rewards that globalization has offered and they have significantly benefited from it, while in the coffee industry. Starbucks has a wide-range in marketing strategies to benefit the customers. During the different obstacles that Starbucks has encountered, they must stay reliable in quality and uphold to adjust to different customer values.