Research and Reflection of External Communication

In their books, Riccucci and Maynard-Moody & Musheno expose the reader to the front-line world of bureaucratic agencies. Through narration, they provide the reader direct experiences that support theories of discretion, performance management and the public administration dichotomy. By linking testimonies of real-world, street-level experiences with theory, they offer a nuanced and humane perspective. The books give managers of public administration the knowledge to develop strategies that may help link public policy with bureaucratic practice.

After reading this article, the author gave readers a bunch of ideas about the public policy field. The author illustrated the definition of public policy clearly, explained specifically the broad field of public policy, and absolutely brought out reliable theories. It is a very useful chapter for the novice of public policy or public administration. By all means, this article provides multidimensional fashions to analyze or determine the

Thus far, it is apparent that there are no prescribed actions that a public administrator can take to stave off conflict amongst her constituency; conflict will occur, and all will look towards the public administrator to determine the resolution. In their book The New Public Service, Janet and Robert Denhardt outline several “practical lessons” for public administrators who serve in what they call the “new public service.” First, they suggest that the public administrator must “serve citizens, not customers;” she must focus on the values shared by the citizens as a whole, not the interests of individual customers. Second, “seek the public interest: Public administrators must contribute to building a collective, shared notion of public interest,” and then perform in a manner that is in collusion with this notion. It is important to note that some would argue this point, saying that while the public interest was an important factor in public administration, it is now “public value” that has moved to the

All of us like miners in Centralia No. 5, rely throughout our lives on the immovable juggernaut of impersonal administrative systems” (Stillman 30). It seems that most people as a whole have absent mindedly become too dependent on something as abstract and complicated as public administration. It seems to be public administration and its official’s responsibility to handle any concern in the community as well as make everything flow smoothly.

One way to see public administration in action is by attending a city council meeting, whether it be in an urban or rural area, public administration still has a part in each event. As Kettl (2018; p. 244) referenced in his book, there is not a civil system that would be sustainable without strong leadership. This paper will discuss the author’s description, observation, and reflection during a city council meeting.

Effective communication in children is to use positive communication to them so they feel relaxed and comfortable around me. It is beneficial to communicate in a positive way not only for the individual child but also the other children in the class and also for the teacher.

Intro. Something as simple as communicating can be both a positive and negative thing. Understanding the impact of individual differences across various situations such as explaining the extent of others when they use humor to interact with other people, or how our emotions come into play with other people and Communication traits enable us to be more accurate in out predictions on how others will send and receive messages. With the communication trait questionnaire it helped me learn more about communication behaviors and understand the impact of individual differences across various contexts such as the humor orientation, affective orientation, and argumentative orientation and how I ranked.

While very little research has been undertaken into the value and function of government communication (Simmons and Small, 2012; Pandey and Garnett, 2006), at the local government level it is accepted that communication supports the “mandatory functions that support accountability and participation in democracy (Lee, 2012 cited in Simmons and Small, 2012 p.9). As such, it is through the information outputs of government, namely the transparent disclosure of public interest, official information, that they meet their democratic obligations. However, the mere handling of official information gives the information holder inherent power and it is where the conflict between openness and secrecy arise. For instance, is government-held official information transmitted to the public in a timely and transparent manner? Or, is this information withheld in whole or in part because it might embarrass government or lead to questions over the proper

Day to Day Decision Making: Public Interest, Administrative Responsibility and Ethical Obligations Confronting Public Administrators

Also, we expect our public service to do the best it can with the community resources available to it. Yet there is usually great mismanagement in the public sector, Yet nobody act to resolve this issue or call the minister to order because it will harm the government’s standing and may cost it votes. This portrays a consequence of a community supported reward system unavoidably biased against good public sector management.

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world

In the following paragraphs, I will explain the dominant theory in public administration practice and elaborate on the major theoretical assumptions of the Old Public Administration. As stated in the question, the world has transformed through globalization, information technology, and devolution of authority since the latter part of the last century. The dominant theory in public administration has been replaced from the traditional rule-based, authority-driven processes of the Old Public Administration with market-based, competition-driven tactics in the New Public Management, beginning in the 1980s (Kettl, 2000, p. 3). This was an effort to privatize government and streamline public administration to maximize efficiency and productivity. Heavily relying on market mechanisms to guide public programs, public administrators in the New Public Management are encouraged to “steer, not row,” meaning they should not bear the burden of delivering services, but instead define programs that others will carry out, through contracting or other means (Denhardt & Denhardt, 2011, p. 13). Core values of the New Public Management include using private sector and business approaches to the public sector, squeezing as many services as possible from smaller revenues, market style incentives, providing customers more choices, and focusing on outputs and outcomes instead of mainly processes.

Admittedly, it is important to have an effective government for the growth and development of a nation. Equally, it is important to maintain a democratic government. While there are different ways of understanding what constitutes a democratic government, in public administration, democratic government can be viewed as a government that is responsive to the perspectives of its citizens and exhibit responsibility to the citizens. This can be promoted by the public institutions and public administrators (King, Feltey, & Susel, 1998). They can use various processes to ensure a democratic government including collaborative governance, decision making, citizen participation, administrative reforms, and budgeting. This paper seeks to discuss and analyze the efforts that the public organizations and the public administrators can make with regards to collaborative governance, citizen participation, and decision making to maintain a democratic government.

Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.