Researchmethod Blocka

Reliability: Jun and CAI (2009) identified one of the very important service quality dimensions of E-banking service quality is reliability. The online banking environment has grown tremendously over the past several years and will continue to grow as financial institutions continue to strive to allow customers to complete money transfers, pay bills, and access critical information online. During this same time, online banking has been plagued by Internet criminals and fraudsters attempting to steal customer information. Phishing, pharming, and other types of attacks have become well known and are widely used as a means for fraudsters to obtain information from customers and access online banking accounts. As a result, authenticating customers logging onto their online banking service has become a crucial concern of financial institutions (Gregory D. Williamson, 2006)

Internet banking refers to an online facility which provides an alternative channel for delivering banking or financial services and enables individuals to access their accounts anytime and anywhere through a bank’s web site (Z. Liao, Z., and M. T. Cheung, 2012). In other words, online banking named as E-banking, internet banking or virtual banking. Generally, the operation of online banking is connect to the core banking system designed by bank and then contrast to branch banking which refer to traditional way of bank customers accessed to banking services. Nowadays, internet banking is one of the most important businesses in electronic business around the world (Ariff et al, 2012). Most of the conventional banks have to operate and provide the online banking service to their customers as needs by

WEBSITES: This method is another way to get data from. Websites are also very good because they can find you reliable information about any topic you want to gain knowledge from. However a disadvantage for websites is that they could contain false information. Another advantage is that there are wide ranges of

         As discussed last unit, the university library is free and reliable, so that is why I use it. I shortened my search results by using

Sometimes we gather information from many resources in the internet for the presentation in the class or in course work for

I used these databases in order to find a higher valued scholarly article with academic merit. I used the same key terms from my previous article search in the online database at the library.

After Yahoo, the most popular search sites are AltaVista, Cade, Radar UOL, StarMedia, Infoseek, Lycos and Excite.

In this composition the multiple-source secondary data can be found in the form of books, government publications and articles

Discussion for search through websites. During my research through websites, I noticed that it is

In order to build relationships with its customers FIR needs to step away from the mind set that the use of the internet is no longer dominated by males and the women and older generations are moving towards the use of computers and handheld devices to conduct business. Fir needs to focus on internet security and protecting the interests of its clients and that the market is more competitive, “brick and mortar” banks have become more competitive in the use of internet banking along with the provided customer service.

The name of the research database: This is the name of the research database…EBSCO database. http://library.chamberlain.edu/Databases. Additionally, there are multiple databases that can be found in the EBSCO database. One is not short of information.

I choose Lexis/Nexis for my paid information service. After all the 4 search engines I realize that all the website game me the same information. It only showed me links that will only take me back to their website or other services. The difference between paid site and nonpaid sites is that the owner can pay the search engine to only show the website and other services before any other site.

It comes a time when an individual has to write a research paper. Writing a research paper can be somewhat difficult if the proper tools are used to obtain quotes to support the claim trying to make. Obtaining past research to use in past research can be argued on the credentials of the research. The most common search engine is yahoo, Google, and Wikipedia. Wikipedia is a search engine that should not be used for many reasons. The main reasons Wikipedia is not a search engine since the credentials of this search engine are not credited. Yahoo and Google are in the same boat on search engines, but are much better than Wikipedia. Some of the best search engines are going to be accessed by students at a university. Which search engine is better is going to depend on the user. For the purpose of this research paper, I will be arguing between the two search engines, ProQuest and EBSCO database, and which is better to use when getting supporting research to prove your claim.

The use, acceptance, adoption and application of internet technology to businesses to boast their performances are not something new. Saffu et al., (2008), states that there has been a significant increase in the use and application of e-commerce in businesses in the past decade. E-commerce has benefits such as reduction in costs, increased business opportunities, reduced lead time and providing more personalized service to the customers (Turban et al., 2008). Internet banking or e-banking is one of the many tools of e-commerce adopted by the banking industry. Tools of information technology such as internet banking have significantly improved the quality of services offered by the banking

A search for information can take a variety of routes. It might entail a visit to the university library or to some other organization that maintains information on a particular subject. Academic libraries are indeed a critical tool in information