Resistance to Change

2462 WordsSep 30, 201210 Pages
Resisting Change Change is a natural process, it occurs every day whether it is recognized or not. Many factors both external an internal can create a need for change, these include: competition, technology, desire for growth, need to improve processes, and governmental regulations. It is the purpose of this paper to describe and discuss resistance to change as it relates to organizations today. I plan to utilize several scholarly references including the book “Managing Organizational Change” as written by Ian Palmer as this book provides insight into diverse aspect of change. I also plan to utilize Brian Palmers book Making Change Work as it looks at the human side of change management. Resistance in an organizational…show more content…
There are many ssymptoms of active resistance which include being critical, finding fault, ridiculing, appealing to fear, and using facts selectively, blaming or accusing, sabotaging, intimidating or threatening, manipulating, distorting facts, blocking, undermining, starting rumors, and arguing (Palmer). These symptoms depending on the severity may or may not have long term affects on the change itself. If the change agent can identify and isolate the symptom there is a better chance of preventing failure of the change. There are two mental barriers which tend to undermine the acceptance of change initiatives that are interpreted as inconsistent with the existing organizational identity. First, passive resistance (for example, apathy or anxiety) occurs when managers exhort subordinates to implement a change without first clarifying the connection between the change and some aspect of the organizational identity. Second, active resistance occurs when a change is interpreted as directly in conflict with key elements of the organizational identity (Palmer). Effective management of employee resistance is important to the change agent because without a means to manage the change the resistance may prevent the change from succeeding. According to a Harvard Business Review article

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