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Resolving Ethical Business Challenges Essay

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1. What are the potential ethical issues faced by ACME Corp? Frank from ACME corp. is leveraging his personal relationship and offering bribes and kickbacks to Otis of Thermocare to increase purchase contracts. This could potentially be a large problem if Thermocare becomes aware of such practices. The purchase of product should be warranted w/ quality of products and price structures, not because it gets you tickets to baseball games and Cancun. If ACME is competitive, there is nothing wrong with these kick-backs. If there is a better option for Thermocare, however, and Otis is choosing ACME for kickbacks alone, this becomes an ethical problem. If other customers of ACME or general public discovered these practices, they …show more content…

The easiest thing Frank could do is continue the bribery, say by funding Otis’s night at the Adult Entertainment venue. This would keep Otis happy and coming back for more kick-backs. Otis, Frank, Amber and the rest of ACME corp. would materialistically benefit from this continued business practice. It is unknown whether or not Thermocare is benefitting from this relationship. It is clear, however, that someone is paying for this. The disadvantage of continuing this bribery is clear. If the kick-backs become exposed to the rest of Thermocare, the client may terminate Otis and further sales with ACME Corp. If the rest of ACME Corp. found out about Amber and Frank’s methods, there would likely be disciplinary action. Additionally, if this matter became public, Frank and Amber could have jeopardized ACME’s reputation and severely hurt future sales with anyone. Case Notes: Frank Garcia- Salesman w/ ACME Corp (Top down, few mistake tolerated) -First meeting w/ Otis awarded 500,000 contract (1,000 bonus for Frank) -Few mnths later, wanted to up contract by 500,000 “I think you’ll need additional inventory” Otis Hillman- buyer for Thermocare, national hospital chain. Amber -Franks boss Took all best clients to Vegas and offered $500 thankyou and mentioned doubled production. Contract increase -Business picked up but not sure if because of ACME -Otis suggests talk over game, agreed by Frank -Agreed to increase in 7th

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