Results-based monitoring and evaluation is a set of concepts associated with performance management or results based management (RBM) strategy, which evolved in 1990’s. During that period, many countries introduced extensive management reforms in responding social, political and economic pressures that were triggered by the factors of globalisation, budget deficits, structural adjustments and competitiveness (Binnendijk, 2000). Central feature to most of those reforms has been an emphasis on ‘performance improvement’ and ‘achievement of targeted/expected results’ which were the core features of RBM. RBM has been used by many development agencies, governments, and donor agencies in delivering development interventions and has become an emerging trend in contemporary development practice. The objective of this paper is to review the pros and cons of result-based M & E. First a conceptual background is presented with basic definitions of the terminology involved in RBM. This will then follow a discussing on how RBM changed the roles of M & E and an analysis of factors for and against result-based M & E (pros and cons) with illustration of examples wherever possible. Osborne and Plastrik (2000) in ‘The Reinventors’ Field book’ appreciates the ‘performance measurement’ as a tool to hold institutions accountable and to introduce rewards (incentives) for the performance. It further enables citizens to judge and value the interventions made for them and provide data for the
Performance management can be defined as a systematic process, which helps an organization by improving the effectiveness of its
Performance accountability is based on three key questions: How much did we do? How well did we do it? And is anyone better off as a result?. It requires a need for baseline assessments / predictions in order to monitor and evaluate. The advantages to this process includes: it being adaptable to different services and interventions, it provides very strategic outcomes and in the UK is being used for Every Child Matters outcomes and actually measuring outcomes is more achievable. Some of the disadvantages to this method include: funding issues, commissioning relationships as organisations appear to be quite
For the progress monitoring assignment, I first reviewed the students’ assessments data provide for the assignment, and using the provided decision tree guide I determined the students’ levels based on the FSP (RC, Maze, and WA) scores. Once I had determined their level or “box results” I filled the decision tree form in by order of the box results column. I chose to order the results by that column to help make choosing student groups easier. Once all the students’ data was filled in the next step I took was to fill in the suggested curriculum and suggested strategies for each student based on their maze and word analysis assessment results. Once I had all that information entered I decided to create an extra column on the decision tree form
Finally, the difficulty in quantifying non-financial performance also contributes to the complexity of performance measurement. The innovative approach Viet Nam developed to cut distribution costs also benefited Indonesia and Philippines. But it is not straightforward to incorporate the benefit of such innovation into performance measurement.
WATSON, G. and GALLAGHER, K. (2005) Managing for results. 2ND ed. London: Chartered Institute of Personnel and Development.
Measuring performance means when a business will measure the quality of the activities that are passing and the quality of the services provided to the customers by employees. It involves creating a simple, but effective, system for determining whether organizations meet objectives. It’s also a process of collecting and reporting information regarding the performance of an individual, group or organizations. It can
The purpose of this paper is to discuss the methods used by a local health care facility, Southwest General Hospital, to evaluate and monitor healthcare quality data. Quality measurement in health care is the process of using data to evaluate the performance of health care providers against recognized quality standards (FamiliesUSA, 2014). The measuring of quality plays a vital role in the creating, maintaining, and managing of the data that this healthcare facility aims in focusing on quality of health care.
One of the challenges of performance management involves the use of performance data. The federal government evaluated how to create a performance management system that safeguarded information while developing research. Recently, the subject of performance information occurred within the Obama administration when the Chief Performance Officer remarked that performance management is not effective until you know how the information is used (Moynihan & Pandey, 2010, p. 850). The challenge is that most organizations do not reward the use of performance information only employee performance. However, if employees know that the organization values the use of performance information, then employees have an
The aim of this assignment is to explore the key areas of ‘Performance Management’ in relation to Policies and Procedures followed by the Grimsby Institute.
During my internship, my first primary task I performed is quality control and quality assurance. The duty I performed was commissioning for life safety. For the duration of the commissioning phase, I was assigned an area to walk the fire marshal through. I was responsible for reviewing all submittals and drawings for the emergency power test, fire sprinkler test, fire alarm and smoke control doors test. To begin the commissioning phase, the quality control manager instructed me to pre-test the emergency lighting, integrated automation, smoke controlled doors, and fire suppression system. The pre-test is approved by the quality control manager in order to schedule the fire marshal for the final walk through.
CIPD (2012) ‘While performance appraisal is an important part of performance management, in itself it is not performance management: rather, it is one of the range of tools that can be used to manage performance. However, it is a common mistake to assume that if organizations implement performance appraisals, they have performance management. Performance management is a holistic process bringing together many activities that collectively contribute to the effective management of individuals and teams in order to achieve high levels of organizational performance. The process is strategic, in that it is about broader issues and long-term goals, and integrated in that
Throughout history, PMS clearly have a considerable contribution to evaluate the success of organisations. According to Neely et al. (2002), performance measurement is "the process of quantifying the efficiency and effectiveness of past actions". Moullin (2003) indicates that "PM is evaluating how well organisations are managed and the value they deliver for customers and other stakeholders". The modern accounting framework can be traced back to the Middle Ages and since that time appraisal of performance has primarily been ground on financial criteria (Bruns, 1998).
de Waal, A.A and Gerritsen-Medema, G. (2006), _Performance management analysis: a case study at a Dutch municipality,_ Volume 55,
I have experience in performance management and understand the performance appraisal or a disciplinary process. It aims to improve organisational, functional, team and individual performances. Effective performance management measures the progress being made towards the achievement of the organisation's business objectives. It does so by planning, establishing, monitoring, reviewing and evaluating organisational, functional, team and individual performance.
The main purpose of this Chapter is to address NPM and Performance Management related literatures. First, the definition of NPM, its objectives and characteristic is clarified in Section 2.2.1. Section 2.3 expands on the explanation of NPM in developing countries. The Chapter progresses with elaborating Performance Management themes in Section 2.4 encompassing definition, essences and challenges, before concluding in Section 2.5.