Retail Information System

5005 Words Sep 29th, 2009 21 Pages
Chapter 12

Retail Information Systems

Retail Information Systems
WHAT YOU W ILL LEARN
§ What system modules and functions you should look for in purchasing a new retail system. Names, phone numbers and web site addresses for some of the best Canadian distributors of retail system software. What you can expect to pay for a state-of-the-art retail information system. How to perform “reference checks” when evaluating a retail system you are considering. Why leasing computer software and equipment makes sense. How to calculate the “Return on Investment” when considering a system upgrade.

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It has been said that not having a good, reliable retail information

The computer is an invaluable tool in processing
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Purchase Order Module
This critical area should be examined closely to ensure it handles all of the specific functions for your type of store. If they are relevant to your operation, check to see if it has the following:
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Size & colour matrix. Landed cost calculations. Back order tracking. Staggered shipping dates. Pre-distribution capabilities. Sale pricing.

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Chapter 12

Retail Information Systems

As well, see how “user friendly” your potential system is by entering a purchase order and receiving merchandise against it.

ü Tip
Interfacing capabilities with a third party report writer gives you more flexibility in seeing the data you want in the format you require.

Merchandising and Inventory Management
Merchandising and inventory management are a series of printed and on-screen reports that provide the tools to make timely decisions. Most syst ems come with plenty of “canned” reports. The challenge is to find “summary” reports that offer management top-level information, highlighting both problem and opportunity areas. Once an area is identified, drill-down capabilities will allow you to generate additional detailed reports with the specific information necessary to act. For example, a high level report on store sales and gross margins by department will usually prompt further questions such as “Why is the margin at this store so low? What are the

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