Retail Max Study

950 Words4 Pages
RetailMax Study
Leadership, Ethics and Policy Class
Grand Canyon Univsersity

The two case studies of RetailMax provided a very thought provoking situation that is very relatable to the everyday business world for leaders. The case studies displayed the decision, emotion and struggle that Kessel had to face while determining what he could offer to Archer for her to join his team. Mangini had the monetary benefit, but was not able to offer personal satisfaction that Archer had established for herself. Potential power is something that both Mangini and Kessel had in this situation. Each had different aspects of potential power, but both used it to his advantage whether positive or negative. Mangini has
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An external applicant would not know of the debate and decision of deciding between the two jobs offers. He or she would not know the social structure and the company. This would be a positive benefit due to the fact that if Archer chooses one of the positions, either Kessel or Mangini will have hard feelings towards Archer or the other party who she decided to take the job. Mangini made the decision seem as a competition when he challenged Kessel to “win” Archer’s decision. Kessel should appeal emotionally to the benefits of the position to Archer. Kessel’s position is one that is a long term career move where she would have longevity with the company with the opportunity to move upward within the organization. This position also gives her the leadership opportunity that she desires, as well as nominal travel. She would be basically stationary which would be very welcome to her after her long stint of extensive travel for RetailMax. This case study allowed for a real possible situation in the realm of leadership. I was able to analyze the situation with enough information to form an opinion, scenario and outcome for Archer, Mangini and Kessel. I feel this was a touchy and difficult situation and the ultimate decision was Archer’s. This exercise allowed me to see how difficult some decisions are at the highest level of leadership.


RetailMax: Role for Cam Archer" by McGinn and Witter, from Harvard Business School
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