Retailing As A Career : India Essay

India is one of the most desirable retail destinations in the world. India’s twin growth engines of economic growth and demographic

Working in retail, entails patience and knowledge of the products in the store. Customers should

The Australia retail sector is under huge pressures from many different forces. In the recent Lander & Rogers Briefing, Myer CEO Bernie Brooks referred to the current environment as ‘the third big revolution of the past 100 years’ for retail. This analysis will look at recent opinions and commentary on the Australian retail sector, with a focus on the potential consequences for the economic future for Myer. These commentaries will assist in highlighting the forces that are in play within the sector

As we all know, the retail industry is very crucial and is highly competitive. As this company

A customer must engage with the customers to build a successful career. This is important because it results with a happy customer, after making a sale, a salesperson must rely on communication skills; which involves communicating by talking and listening to answers, and paying attention to that they might express, through their behavior

As it is a large retail store, management becomes more complex. Supply chain management is considered a significant strategy in retail stores. Management of accounts, employers, and supply chain is not an easy task to handle in these type of large retail stores. Employee turnover is the major issue because employees in the retail industries will never continue to work. It is usual complain from customers that there is no good customer service. This is because of often changing employees. This issue can be

1 - Introduction In recent years, there have been vast growth in the wider business world regarding the overall influence of retailing and because of which, retailing and the issues that surround it, have become a vital sector in today’s global economy. (Fisher & Raman, 2001) It has been said that retailers no longer compete on retail activity alone, rather on the overall efficiency of the whole supply chain and overcoming ever expanding management issues of which arise throughout business activities. (Fernie & Sparks. 2004)

For this purpose the retailers were interviewed. Visits were made to retailing stores in west Nagpur area. Lastly, an analysis of the competitors like Prestige and Hawkins was also carried out to find out about their activities in the retail direction.

Listening-When dealing with customers, call them by their name, be interested in what they have to say, and ask questions. Attentiveness is an important skill for anyone involved in sales.

India is standing on the threshold of a retail revolution and witnessing fast changing retail

•  India's $250 billion retail business is the eighth largest in the world and has the potential to grow 7 per cent by 2011. [McKinsey Report] For a company already dominating the world markets, this is an un-passable opportunity.

Doug Stephens’ The Retail Revival highlights the fundamental challenges that today’s executives and entrepreneurs must manage to not only succeed but to continue to exist as “the fat and lazy era in consumerism is giving way to a lean, creative and inspired age” (Stephens 228). As large companies, digital giants, and e-commerce businesses become larger and larger, one may come to think that the day and age for retail is over. However, Stephens strongly disagrees with this notion and instead holds the belief that retail is entering an even more exciting and honest era.

To be a good retail manager you have to have analytical skills, communication skills, customer-service skills, and leadership skills. (Career Outlook Para.1) In order to be in retail management one of the most important things is to be a people person and being able to work with people. In retail management it is very important that you are a people person because if you don’t present yourself well people won’t come back. “Your customer doesn’t care how much you know until they know how much you care”. (Forbes Para.1) To be a good manager you should show good leadership skills, good thinking skills to work out problems, certain jobs may require you to be physically fit if you have to stock shelves or lift objects as well as if you deal with

The active listening that must take place in the workplace goes beyond just the hearing of the words that are spoken by the sender. In the business world, listening skills are acknowledged as a means "to improve customer satisfaction, build partnerships, and maintain relationships among supervisors and employees" (Shipley, 2010, p. 126). It is for this reason that management and staff alike, work together to improve its existence in the workplace.

Appropriate listening and understanding skills are vital to achieving customer satisfaction. When addressing a consumer, it is important to fully comprehend their wants and needs. This in turn will allow their requests to be fulfilled effectively and result in positive feedback as well as customer loyalty. Successfully listening and anticipating a client’s needs demonstrate sincerity whilst improving the business’ image and building a sense of appreciation within the customer.