Review and Evaluate Supply Chain - Inova Pharmaceuticals Pty Ltd.

Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage.

The intent of this analysis is to compare and contrast the cost structures for rail, motor carriers and air modes of transportation. Implicit in this analysis is the rapid adoption of intermodal transportation which is often optimized to specific logistics and supply chain objectives (Jennings, Holcomb, 1996).

INTRODUCTION: Glaxo Smith Kline (gsk) is highly committed in term of satisfying patients needs and prosperous Multinational organization .Today GSK is one of the leading pharmaceutical company having 74 sites in 33 countries with around 30,000 employees.GSK first its start operations in Pakistan on January 1st ,2001.Today GSK is standing as largest pharmaceutical company in Pakistan. GSk as an leading company having a mission to provide quality product to their patients tat help them to cope over the problem that they are facing and live healthy live.

The transportation and logistics company is a fast growing industry, and it is very competitive. Many companies invest heavily in the transport and logistics company to ensure the flow of goods from the producer to the consumer market. A good flow of products to the consumers provides growth in a country. The logistics companies deal with the planning and coordination of the transportation and delivery of the goods. In 2015, the U.S earned $1.48 trillion, which was approximately 8% of the annual gross domestic product (GDP) (U.S Logistics Industry-Statistics and Facts, 2017). Many firms, both multinational and local, have tried to find solutions to the underlying problems in the transportation and Logistics industry to ensure good movement of goods from producer to consumer market.

Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage.

Managed logistics, supply chain, and integrated logistics functions within a leading provider of services to the federal government. Supervised, trained, and evaluated team of over 20. Assisted Program Manager in quality assurance and operations leadership to meet all contractual requirements. Created comprehensive monthly data analysis, written reports and briefings, program plans/analyses, and others to support logistics and operational matters. Maintained supply and inventory control using Property Book Unit Supply Enhanced (PBUSE) system.

The book elucidates on the various means of ensuring efficient transport system while at the same time keeping the risks at an all time low. It highlights the various ways through which a person can identify and minimize risks in the process of transporting goods from one point to the destination. This will be useful in sourcing for information on the kind or type of goods that can be handled in which manner and categorization in terms of risk level of goods and how this can be used in

Chapter Chapter Systems and Transportation 22 Services Physical Distribution • Section 22.1 Transportation Systems and Services • Section 22.2 Inventory Storage  Key Terms physical distribution transportation common carriers contract carriers private carriers exempt carriers ton-mile carload freight forwarders Transportation Systems and Services Objectives Describe the nature and scope of physical distribution Identify transportation systems and services that move products from manufacturers to consumers Name the different kinds of transportation service companies Marketing Essentials Chapter 22, Section 22.1 Transportation Systems and Services Study Organizer Use a figure like this to list the advantages and disadvantages of each

Due to the large quantity of freight and the long distance that it must travel to arrive to its destination exporters and importers alike have found logistic service providers essential to engage in international trade (Rodriguez, Comtois, Slack, 2013). While some Logistics service providers focus only on the area of transportation others specialize in freight consolidation, distribution management, and warehousing (Robinson, 2014). They have enough market knowledge, information and communication systems to offer supply chain solutions tailored to the specific needs of any company be it small or large (Rodriguez, Comtois, Slack,

The transportation industry is crucial to society’s operation and influences the lives of nearly every one of us. We use it to get to work, to school, to the store, and to complete countless other tasks.

Using the right type of transport is very important in the supply chain. As we have learnt earlier the use of the transport mode is of strategic importance to stock holding decisions. Air transport is much quicker but the costs are high as opposed to shipping by boat or rail. Sea or rail transport requires having higher levels of inventory in-house to meet quick customer demands. Most importantly, customer service levels must be met, and this often determines the mode of transport used.

It is known to us, “in each industry, the customer is god, is operator's food and clothing parents.” This tells us that customers are important to organizations. With the current intense competition in logistics nowadays, most companies can provide high quality goods, even are willing to cut down prices if reasonable. However, how can suppliers gain a competitive advantage when high quality is expected and price must be maintained at a level to generate a reasonable return? In our views, it is no doubt that how various supplier service activities are valued by customers, more specifically, that is, the ability of logistics

SCM can be divided into three main groups: purchase, manufacture, and transport (Thomas et al., 1996). The focus is on transportation. There are different modes of transportation. These modes of transportation fall under three basic types and they are: land (road, rail and pipelines), water (shipping) and air. Transportation plays a connective role among the several steps that result in the conversion of resources into useful goods for the ultimate consumer. It is the planning of all these functions and sub-functions into a system of goods movement in order to minimize cost and maximize service to the customers that constitutes the concept of business logistics. The system, once it’s put in place, must be effectively managed (Fair & Williams, 1981). What are the advantages and disadvantages of these modes of transportation in logistics?

The goods are transported using different types of transport for example, planes, trains, cars, ships and heavy goods vehicles.

There are different ways through which a performance of a system can be assessed (order fill rate, production condition, accurate documentation among the most important), and the measure used by ALP seems to have some deficiencies in assessing the real impact of the operations undergone by the company and the final customer satisfaction. In fact can be said that such a measure doesn’t take in to consideration returned items, and considered the logistic process concluded in the moment in which the freight leaves the stocking point, in this way lacking an overall view of the process that can be seen as an old view of the logistic system. If customer service is defined as “the entire process of filling customer’s order […] handling the possible return of the goods” the current measurement system adopted by ALP is leaving out all the post-transaction elements which are vital to establish a good relationship with the customer and have to be planned for in advance. This is also one of the reasons why the service level is so strongly affected by stock availability. Focusing on the end-user side could give a more realistic picture of the performance of the company at a logistic level.